Trainee IT Support - Paid Training & Growth Path

Trapeze Recruitment Services Ltd; Haine; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company paid quarterly events

Cycle to work scheme

Onsite gym

Profit-sharing

Paid training

Job summary

Trapeze Recruitment Services Ltd is seeking an entry-level IT Support Trainee for an office-based role in the UK. The position emphasizes customer service as you handle incoming service requests, diagnose issues with technology, and maintain security standards across client stacks.

The role is Monday to Friday, 09:00–17:00, with a 3-month probation. Training and development will be provided to support ongoing technical learning and career progression.

Qualifications

• Minimum Level 3 Computing qualification (or equivalent) or industry-related certification.
• Must demonstrate genuine passion for technology and ongoing personal development.
• Excellent verbal and written communication skills.

Responsibilities

• Take incoming service requests from clients and provide excellent customer service.
• Diagnose and resolve issues using technology skills.
• Maintain a healthy technology and security standard across clients' technology stack.

Skills

Passion for technology

Excellent communication

Attention to detail

multitasking

Education

Level 3 Computing qualification or equivalent

Industry-related certification (Microsoft or CompTIA)

Job description

Trapeze Recruitment Services Ltd is seeking an entry-level IT Support Trainee for an office-based role in the UK. The position emphasizes customer service as you handle incoming service requests, diagnose issues with technology, and maintain security standards across client stacks.

The role is Monday to Friday, 09:00–17:00, with a 3-month probation. Training and development will be provided to support ongoing technical learning and career progression.