Trainee Generalist Advisor, Client Services

Citizens Advice; Newport; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

8% pension supplement

Job summary

Citizens Advice in Newport, Wales is hiring a Trainee Generalist Adviser. This permanent, full-time role (37 hours/week) offers a starting salary of £27,274 per annum and rises to £29,542 after completing the Generalist Certificate. A Pension of 8% is payable (employee contributions apply).

The role involves interviewing and advising clients across channels, with face-to-face work a priority, and using Advisernet and other resources.

Responsibilities

• Interview and advise clients via face-to-face, outreach venues, telephone and electronic media.
• Provide advice on a range of issues using Advisernet and other resources.

Job description

Citizens Advice in Newport, Wales is hiring a Trainee Generalist Adviser. This permanent, full-time role (37 hours/week) offers a starting salary of £27,274 per annum and rises to £29,542 after completing the Generalist Certificate. A Pension of 8% is payable (employee contributions apply).

The role involves interviewing and advising clients across channels, with face-to-face work a priority, and using Advisernet and other resources.