Trainee Freight Operator

Noble Recruiting; Thurrock; On-site; GBP 20,000 - 25,000; Full time

Job summary

Noble Recruiting in the UK is seeking a Junior/Trainee Freight Export Operator for their West Thurrock office, Essex. This permanent, full-time role offers a starting salary of £22,600 per annum and a clear path to grow into handling your own trade lanes.

You will support experienced operators with shipping documentation, chase paperwork, and keep shipment records up to date, gradually taking on more responsibility as you learn freight forwarding.

Qualifications

• Interest in learning freight forwarding and shipping.
• Exposure to freight, shipping, logistics or import/export is a plus.
• Office, administration or customer service experience welcome.
• Accurate and careful with detail; information must be correct.
• Able to manage multiple tasks and stay organised.
• Strong written and spoken English; professional email and phone communication.

Responsibilities

• Help manage queries and route to the right person.
• Keep shipment details accurate and up to date.
• Chase customers and suppliers for documents via phone/email.
• File paperwork and maintain orderly records.
• Answer straightforward queries from customers and overseas agents.
• Provide general support to the export team.

Skills

Customer service

Communication

Attention to detail

Organised

Microsoft Office

Team player

Job description

Noble Recruiting have a wonderful opportunity for you if you love speaking to people, a great communicator and really want to establish a career for yourself now!

The role is for a Junior/Trainee Freight Export Operator in West Thurrock, Essex

Permanent position / Full time within the Office

£22,600 per annum

Your role:

This is a junior position in our Client's export team, suited to someone early in their career who wants to learn the freight forwarding business properly.

You will start by supporting the experienced operators on the desk — arranging shipping documentation, chasing paperwork and keeping shipment records up to date. Assisting the documentation supervisor with all necessary tasks.

As you learn, you will take on more of the work yourself, and could lead to handling your own trade lane.

What the job involves:

• Helping to manage queries to the right person
• Keeping shipment details accurate and up to date
• Chasing customers and suppliers for documents and information via phone and email
• Filing paperwork and keeping records in order
• Answering straightforward queries from customers and overseas agents by phone and email
• General support to the export team

What we are looking for from you:

• A genuine interest in learning freight forwarding and shipping
• Any exposure to freight, shipping, logistics or import/export would be an advantage
• Any previous office, administration, or customer service experience
• Accurate and careful with detail — a lot of this work is about getting information right first time
• Organised, and able to keep on top of several things at once
• Good written and spoken English — able to write a clear, professional email and speak confidently to customers on the phone
• Friendly and polite, and happy working as part of a small team
• Comfortable with Microsoft Office packages
• Willing to ask questions and take direction
• Driver & own transport is desirable.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer.

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Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion