Trainee Freight Operator

Noble Recruiting; Grays; On-site; GBP 20,000 - 25,000; Full time

Job summary

Noble Recruiting is seeking a Junior/Trainee Freight Export Operator to join our Essex-based export team in West Thurrock. This permanent, full-time office role offers hands-on training, starting by supporting experienced operators with shipping documentation, paperwork chasing and record-keeping.

As you learn, you will take on more tasks, potentially steering your own trade lane in time, while maintaining accurate shipment details and responding to customer and agent inquiries by phone and

Qualifications

• Interest in learning freight forwarding and shipping.
• Exposure to freight, shipping, logistics or import/export is a plus.
• Office, admin, or customer service experience.
• Detail-oriented and accurate — getting information right first time.
• Organised and able to multitask.

Responsibilities

• Support experienced operators on the desk with shipping documentation.
• Chase paperwork and keep shipment records up to date.
• Assist the documentation supervisor with tasks.
• Progress to handling own trade lane as you learn.
• General support to the export team.
• Answer queries from customers and overseas agents by phone and email.

Skills

Freight forwarding interest

Administration experience

Customer service

Organised

English proficiency

Tools

Microsoft Office

Job description

Noble Recruiting have a wonderful opportunity for you if you love speaking to people, a great communicator and really want to establish a career for yourself now!

The role is for a Junior/Trainee Freight Export Operator in West Thurrock, Essex

Permanent position / Full time within the Office

£22,600 per annum

Your role:

This is a junior position in our Client's export team, suited to someone early in their career who wants to learn the freight forwarding business properly.

You will start by supporting the experienced operators on the desk — arranging shipping documentation, chasing paperwork and keeping shipment records up to date. Assisting the documentation supervisor with all necessary tasks.

As you learn, you will take on more of the work yourself, and could lead to handling your own trade lane.

What the job involves:

• Helping to manage queries to the right person
• Keeping shipment details accurate and up to date
• Chasing customers and suppliers for documents and information via phone and email
• Filing paperwork and keeping records in order
• Answering straightforward queries from customers and overseas agents by phone and email
• General support to the export team

What we are looking for from you:

• A genuine interest in learning freight forwarding and shipping
• Any exposure to freight, shipping, logistics or import/export would be an advantage
• Any previous office, administration, or customer service experience
• Accurate and careful with detail — a lot of this work is about getting information right first time
• Organised, and able to keep on top of several things at once
• Good written and spoken English — able to write a clear, professional email and speak confidently to customers on the phone
• Friendly and polite, and happy working as part of a small team
• Comfortable with Microsoft Office packages
• Willing to ask questions and take direction
• Driver & own transport is desirable.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 18 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers.