Junior Export Operator

Streamline Services Consultancy Limited; Thurrock; On-site; GBP 12,000 - 23,000; Full time

Benefits offered by this job

20 days holiday

Bank holidays (UK)

Job summary

Streamline Recruitment is recruiting on behalf of an established logistics business for a Junior Export Operator to join the export team. You will learn how export shipments are managed, support day-to-day administration, and work alongside experienced operators in a busy office environment.

As you gain knowledge, you may take on more responsibility and progress toward managing shipments with full training provided.

Qualifications

• Organised and reliable with strong attention to detail.
• Curious and eager to learn about freight forwarding and export operations.
• Confident to ask questions when unsure and follow processes.
• Comfortable communicating with customers and suppliers in a busy office.

Responsibilities

• Support the export team with day-to-day administrative and operational tasks.
• Direct customer and supplier queries to the appropriate team member.
• Keep shipment information accurate and up to date.
• Chase customers, suppliers and others for required documents.
• Prepare, file and maintain shipment paperwork.
• Keep electronic and physical records organised.
• Assist with documentation and other tasks as directed by the supervisor.
• Answer customer and overseas agent queries by phone and email.

Skills

Organised

Willing to learn

Attention to detail

Communication skills

Job description

Streamline Recruitment are recruiting on behalf of an established logistics business for a Junior Export Operator to join their export team! This is an excellent opportunity for someone at the early stages of their career who is interested in learning the freight forwarding and international shipping industry. You will initially work alongside experienced export operators, providing day-to-day administrative and operational support while learning how export shipments are managed. The role will involve helping with documentation, keeping shipment records accurate, chasing information and supporting the wider export team. As your knowledge and confidence develop, you will gradually take on more responsibility and could progress towards managing your own shipments and eventually a dedicated trade lane. Full training will be provided. What matters most is that you are organised, willing to learn, pay attention to detail and have the confidence to ask questions when you are unsure.

Key Responsibilities

• Supporting the export team with day-to-day administrative and operational tasks
• Directing customer and supplier queries to the appropriate team member
• Keeping shipment information accurate and up to date
• Chasing customers, suppliers and other parties for required documents and information
• Preparing, filing and maintaining shipment paperwork
• Keeping electronic and physical records organised
• Assisting with documentation and other tasks as directed by the Documentation Supervisor
• Answering straightforward customer and overseas agent queries by phone and email
• Updating shipment records and internal systems
• Providing general support to experienced export operators
• Following instructions and company procedures carefully
• Learning the processes involved in international freight forwarding and export operations
• Taking on additional responsibilities as your knowledge and experience develop

What's on Offer

• £22,600 per annum for candidates aged 18-2020
• 20 days holiday plus all UK bank holidays
• Monday to Friday, 08:30 - 17:30

This role would suit someone who is starting their career and wants to build a long-term future in logistics. You don't need to know the freight forwarding industry already. What we're looking for is someone who is reliable, organised, curious and keen to learn. You should be comfortable working in a busy office environment, communicating with customers and suppliers, following processes and paying close attention to detail. If you're looking for an opportunity to get your foot in the door of the freight forwarding industry and develop your career from the ground up, we'd like to hear from you.