Trainee Customer Service & Admin Assistant

Office Angels; Yeovil; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

25 days holiday plus Bank Holidays

5% Contributory Pension

Free on-site parking

Full training provided

Job summary

Office Angels in Yeovil, Somerset, is seeking a Trainee Customer Service Administrator to join our friendly team. This role is designed for those starting an office-based career, with full training provided and no previous experience required beyond a positive attitude and willingness to learn.

You will handle customer inquiries by phone and email, update records accurately, and support day-to-day administration while building relationships with colleagues and customers.

Qualifications

• No previous experience required; attitude matters and training is provided.
• Demonstrate willingness to learn and adapt in a busy office.
• Strong communication and phone/email etiquette are important.
• Be reliable, organised and able to work well in a team.

Responsibilities

• Speaking with customers by phone and email.
• Responding to enquiries and providing excellent customer service.
• Updating records and processing information accurately.
• Supporting the team with general administration.
• Learning company systems and processes.
• Building positive relationships with customers and colleagues.

Skills

Positive attitude

Excellent communication

Customer service oriented

Organised and reliable

Willing to learn

Team player

Education

College leaver

Job description

Office Angels in Yeovil, Somerset, is seeking a Trainee Customer Service Administrator to join our friendly team. This role is designed for those starting an office-based career, with full training provided and no previous experience required beyond a positive attitude and willingness to learn.

You will handle customer inquiries by phone and email, update records accurately, and support day-to-day administration while building relationships with colleagues and customers.