Customer Service Administrator — Stable Hours + Benefits

Confidential; Yeovil; Presencial; GBP 17 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Holiday allowance

Health coverage

Cycle to work

Pension plan with 6% employer

Resumo da oferta

Office Angels UK is recruiting a Customer Service Administrator for a Yeovil-based role. The position offers Monday to Friday hours, with a salary up to 27,500 PA and a 8.30am–5pm/4.30pm finish schedule.

You will support customers by phone and email in a small team, delivering high-quality service and administrative support. Benefits include generous holiday (26 days + bank holidays), comprehensive health coverage, cycle to work, and a strong pension plan with employer contributions.

Qualificações

• Excellent customer service experience, gained in an office, hospitality or retail.
• Ability to work effectively under pressure and meet tight deadlines.
• Excellent communication skills at all levels.
• A team player with the ability to work independently.
• Strong IT skills.

Responsabilidades

• Provide high standards of service and support to customers over the telephone and by email.
• Act as a key interface between the company and their customers, handling queries, orders, and complaints.
• Notify customers and Key Account Managers about deliveries.
• Place and progress product orders.
• Perform general administrative duties, including price updates and posting sales leads.

Conhecimentos

Customer service

Communication

IT skills

Team player

Under pressure

Descrição da oferta de emprego

Office Angels UK is recruiting a Customer Service Administrator for a Yeovil-based role. The position offers Monday to Friday hours, with a salary up to 27,500 PA and a 8.30am–5pm/4.30pm finish schedule.

You will support customers by phone and email in a small team, delivering high-quality service and administrative support. Benefits include generous holiday (26 days + bank holidays), comprehensive health coverage, cycle to work, and a strong pension plan with employer contributions.