Sales Administrator – Customer Care & Orders (Exeter)

Office Angels; Devon and Torbay; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Birthday day off

Hybrid working after training

Job summary

Office Angels is recruiting a Sales Administrator in Exeter (office based) to join a busy team and support customers, process orders and keep daily sales administration running smoothly.

You'll need previous administration or customer service experience, a confident telephone manner, and strong IT skills with Microsoft Office (Excel and Outlook). The role offers a full-time permanent position with a £26,000 annual salary and opportunities for hybrid working after training.

Qualifications

• Experience in administration, sales support or customer service.
• Excellent written and verbal communication.
• Confident, professional telephone manner.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to prioritise and manage multiple tasks.
• Proactive, positive problem-solving approach.
• Strong organisation and time management.
• Team-focused with willingness to support colleagues.

Responsibilities

• Provide first-class customer service via telephone and email.
• Process customer orders and credits accurately.
• Manage customer enquiries and resolve issues professionally.
• Support the wider sales team with information and updates.
• Coordinate with internal departments and external partners to fulfil orders.
• Maintain customer accounts and update records on internal systems.
• Produce invoices, reports and administrative documentation.
• Monitor order progress and provide updates.
• Support team projects and communications.
• Keep records, filing and data management up to date.

Skills

Administration

Customer service

Communication

Telephone manner

Attention to detail

Microsoft Office

Excel

Outlook

Time management

Teamwork

Tools

Excel

Outlook

Job description

Office Angels is recruiting a Sales Administrator in Exeter (office based) to join a busy team and support customers, process orders and keep daily sales administration running smoothly.

You'll need previous administration or customer service experience, a confident telephone manner, and strong IT skills with Microsoft Office (Excel and Outlook). The role offers a full-time permanent position with a £26,000 annual salary and opportunities for hybrid working after training.