Customer & Sales Support Specialist

Office Angels; Bristol; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Death in Service cover (4x)

Medicash health plan

Free onsite parking

Enhanced pension contributions

Salary sacrifice scheme

Free fruit, tea, coffee & breakfast

Training & development opportunities

Friendly team environment

Career progression opportunities

Job summary

Office Angels, located in Yate, Bristol, is hiring a Customer & Sales Support Executive to join the team in-office. You will handle order processing, CRM coordination and proactive customer service while supporting the sales function.

The role requires strong communication, attention to detail and the ability to multitask in a fast-paced environment. References to BC/CRM platforms and Microsoft Office are part of daily responsibilities.

Qualifications

• Experience in customer service, sales support or office administration.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and work in a fast-paced environment.
• Proactive, organised and customer-focused approach.
• Confident using Microsoft Office and business systems.

Responsibilities

• Provide prompt, professional support to customers via phone, email and internal systems.
• Build and maintain strong customer relationships and high levels of satisfaction.
• Handle enquiries, requests and complaints, resolving or escalating as needed.
• Process customer orders accurately using internal systems.
• Assist the sales team with bespoke orders and administration.
• Ensure deadlines and SLAs are met and records are accurate.
• Coordinate with sales, operations and logistics for timely delivery.
• Log customer communications in the CRM system and use BC/CRM platforms.

Skills

Customer service

Sales support

Interpersonal skills

Attention to detail

Multitasking

Proactive & organised

Microsoft Office

CRM systems

Business Central

Tools

Microsoft Office

Business Central

CRM platforms

Job description

Office Angels, located in Yate, Bristol, is hiring a Customer & Sales Support Executive to join the team in-office. You will handle order processing, CRM coordination and proactive customer service while supporting the sales function.

The role requires strong communication, attention to detail and the ability to multitask in a fast-paced environment. References to BC/CRM platforms and Microsoft Office are part of daily responsibilities.