Entry-Level Customer Service & Admin Assistant

Confidential; Yeovil; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

5% Contributory Pension

Free on-site parking

Full training provided

Job summary

Office Angels is recruiting for a Trainee Customer Service Administrator in Yeovil, Somerset. The role focuses on learning office processes, handling customer enquiries by phone and email, and supporting the team with administration.

You will receive full training from day one, work Monday to Friday, 9am - 5pm, with no weekend work, and enjoy a friendly, supportive environment. This is an ideal first step into an office career, with opportunities to develop in customer service and administration.

Qualifications

• Natural people person who enjoys talking to others.
• Positive, can-do attitude.
• Keen to learn and develop new skills.
• Pride in doing a good job.
• Organised and reliable.
• Enjoys working as part of a team.
• Experience in retail, hospitality, customer service, or you're a college leaver looking for your first career opportunity.

Responsibilities

• Speaking with customers by phone and email
• Responding to enquiries and providing excellent customer service
• Updating records and processing information accurately
• Supporting the team with general administration
• Learning company systems and processes
• Building positive relationships with customers and colleagues
• Helping to ensure everything runs smoothly day-to-day

Skills

People person

Positive attitude

Keen to learn

Organised

Job description

Office Angels is recruiting for a Trainee Customer Service Administrator in Yeovil, Somerset. The role focuses on learning office processes, handling customer enquiries by phone and email, and supporting the team with administration.

You will receive full training from day one, work Monday to Friday, 9am - 5pm, with no weekend work, and enjoy a friendly, supportive environment. This is an ideal first step into an office career, with opportunities to develop in customer service and administration.