Train Dispatcher – Punctual Rail Control | Unlimited Travel

Northern; Wilmslow; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Free Travel

Pension Top-Up

Family Benefits

Cycle to Work

Electric Car

Discounts

Assistance Programme

Training & Development

Awards

Job summary

Northern is seeking a Train Dispatcher to manage platform departures from Wilmslow, ensuring trains run safely and punctually while communicating with crews and control rooms. The role requires vigilance for disruptions and strict adherence to safety procedures.

You’ll deliver timely information to passengers, especially during delays. It’s a full-time on-site position with probationary pay of £24,904 rising to £27,004 after probation; a range of employee benefits is provided as part of

Qualifications

• Strong communication and decision-making skills.
• Ability to stay calm, focused, and accurate in a fast-paced environment.
• Good awareness of safety procedures and regulations (training provided).
• Flexibility to work shifts, including early mornings, evenings, weekends and holidays.

Responsibilities

• Dispatching trains safely and punctually from station platforms.
• Communicating clearly with train crews, station staff, and control rooms.
• Monitoring train movements and responding quickly to disruptions or changes.
• Ensuring safety protocols are followed at all times.
• Delivering excellent customer service and information, especially during delays.

Job description

Northern is seeking a Train Dispatcher to manage platform departures from Wilmslow, ensuring trains run safely and punctually while communicating with crews and control rooms. The role requires vigilance for disruptions and strict adherence to safety procedures.

You’ll deliver timely information to passengers, especially during delays. It’s a full-time on-site position with probationary pay of £24,904 rising to £27,004 after probation; a range of employee benefits is provided as part of