Traffic Process Administration Assistant

Adecco; Greater Lincolnshire; On-site; GBP 25,000 - 27,000; Full time

Job summary

Adecco is recruiting for a Traffic Process Administration Assistant to join Lincolnshire Police Force in Nettleham. The role is a temporary full-time position (37 hours/week) with an hourly rate of £12.83, ending May 2027.

You will handle tickets, notices of prosecution, and case files while liaising with the public, CPS, and partners. Ideal candidates have data input experience, excellent communication skills, and a strong attention to detail.

Qualifications

• Excellent written, oral, and interpersonal communication skills (Essential).
• Strong analytical and problem-solving abilities (Essential).
• Demonstrated ability to ensure a high degree of accuracy in information handling (Essential).
• Ability to work independently and use initiative effectively (Essential).
• Understanding of the Road Traffic Act 1988 and GDPR/DPA legislation (Desirable).
• Knowledge of police computer systems and administrative procedures (Essential).
• Proven experience in data input and retrieval within an administrative role (Essential).

Responsibilities

• Provide high-quality administrative support, ensuring seamless communication with police officers, the CPS, and other stakeholders.
• Administer officer-issued tickets, process notices of intended prosecution for speeding offences, and manage files related to road traffic collisions.
• Maintain and quality control data on police systems, ensuring accuracy and compliance with policies.
• Liaise with members of the public via telephone and email, offering guidance and support as needed.
• Create and maintain electronic case files, ensuring all documentation meets national and local quality standards.
• Respond to inquiries from partner agencies, solicitors, and insurance companies, providing necessary advice and information.
• Attend court as required and support other units within the Criminal Justice Services when necessary.

Skills

Written communication

Oral communication

Interpersonal skills

Analytical thinking

Attention to detail

Tools

Police computer systems

Job description

Adecco are pleased to be recruiting for a Traffic Process Administration Assistant to work within the Lincolnshire Police Force

Location: Nettleham, Lincoln
Contract Type: Temporary
Hourly Rate: 12.83 per hour
End Date: May 2027
Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 4.30pm

Our client, a leading organisation within the public services sector, is seeking a dedicated and detail-oriented Traffic Process Administration Assistant to join their Criminal Justice Services Traffic Process Unit. This is an exciting opportunity to play a vital role in supporting various internal and external partners, including the Lincolnshire Road Safety Partnership and His Majesty's Courts and Tribunal Service.

Key Responsibilities:

• Provide high-quality administrative support, ensuring seamless communication with police officers, the Crown Prosecution Services (CPS), and other stakeholders.
• Administer officer-issued tickets, process notices of intended prosecution for speeding offences, and manage files related to road traffic collisions.
• Maintain and quality control data on police systems, ensuring accuracy and compliance with policies.
• Liaise with members of the public via telephone and email, offering guidance and support as needed.
• Create and maintain electronic case files, ensuring all documentation meets national and local quality standards.
• Respond to inquiries from partner agencies, solicitors, and insurance companies, providing necessary advice and information.
• Attend court as required and support other units within the Criminal Justice Services when necessary.

What Our Client Is Looking For:

Qualifications/Training:
- Understanding of the Road Traffic Act 1988 and GDPR/DPA legislation (Desirable).
- Knowledge of police computer systems and administrative procedures (Essential).
Experience:
- Proven experience in data input and retrieval within an administrative role (Essential).
- Familiarity with a computerised department (Desirable).
Skills:
- Excellent written, oral, and interpersonal communication skills (Essential).
- Strong analytical and problem-solving abilities (Essential).
- Demonstrated ability to ensure a high degree of accuracy in information handling (Essential).
Motivation/Commitment:
- Ability to work independently and use initiative effectively (Essential).

Why Join Our Client?

This role offers the chance to contribute meaningfully to public service, working in a supportive environment that values professionalism and integrity. With a competitive hourly rate and the opportunity for career development, this position is perfect for those passionate about making a difference.

If you thrive in a fast-paced environment and have a keen eye for detail, this could be the perfect role for you. Don't miss out on the chance to be part of an organisation committed to delivering high standards of service.

Take the next step in your career and make an impact in public service today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.