Traffic Process Administration Assistant

Adecco Portugal; Lincoln; On-site; GBP 17,000 - 19,000; Full time

Job summary

Adecco is recruiting a Traffic Process Administration Assistant to support the Lincolnshire Police Force in Lincoln, UK. The role focuses on processing tickets, maintaining case files, and liaising with police, CPS, and the public. It offers a stable full-time schedule in a public service setting.

Working in the Criminal Justice Services Traffic Process Unit, you will handle data entry with care, ensure compliance, and attend court as needed, contributing to high standards of service.

Qualifications

• Understanding of the Road Traffic Act 1988 and GDPR/DPA legislation (Desirable).
• Knowledge of police computer systems (Essential).
• Proven experience in data input and retrieval (Essential).
• Familiarity with a computerised department (Desirable).

Responsibilities

• Provide high-quality administrative support to police officers, CPS, and stakeholders.
• Administer officer-issued tickets and notices of prosecution for speeding.
• Maintain and quality-control data on police systems with accuracy.
• Liaise with the public via telephone and email, offering guidance.
• Create and maintain electronic case files complying with standards.
• Respond to inquiries from partner agencies, solicitors, and insurers.
• Attend court as required and support other units within Criminal Justice Services.

Skills

Data entry

Communication

Analytical thinking

Initiative

Job description

Adecco are pleased to be recruiting for a Traffic Process Administration Assistant to work within the Lincolnshire Police Force.

Location: Nettleham, Lincoln

Contract Type: Temporary

Hourly Rate: £12.83 per hour

End Date: May 2027

Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 4.30pm

Our client, a leading organisation within the public services sector, is seeking a dedicated and detail-oriented Traffic Process Administration Assistant to join their Criminal Justice Services Traffic Process Unit. This is an exciting opportunity to play a vital role in supporting various internal and external partners, including the Lincolnshire Road Safety Partnership and His Majesty's Courts and Tribunal Service.

Key Responsibilities:

• Provide high-quality administrative support, ensuring seamless communication with police officers, the Crown Prosecution Services (CPS), and other stakeholders.
• Administer officer-issued tickets, process notices of intended prosecution for speeding offences, and manage files related to road traffic collisions.
• Maintain and quality control data on police systems, ensuring accuracy and compliance with policies.
• Liaise with members of the public via telephone and email, offering guidance and support as needed.
• Create and maintain electronic case files, ensuring all documentation meets national and local quality standards.
• Respond to inquiries from partner agencies, solicitors, and insurance companies, providing necessary advice and information.
• Attend court as required and support other units within the Criminal Justice Services when necessary.

Qualifications/Training:

• Understanding of the Road Traffic Act 1988 and GDPR/DPA legislation (Desirable).
• Knowledge of police computer systems and administrative procedures (Essential).

Experience:

• Proven experience in data input and retrieval within an administrative role (Essential).
• Familiarity with a computerised department (Desirable).

Skills:

• Excellent written, oral, and interpersonal communication skills (Essential).
• Strong analytical and problem-solving abilities (Essential).
• Demonstrated ability to ensure a high degree of accuracy in information handling (Essential).

Motivation/Commitment:

• Ability to work independently and use initiative effectively (Essential).

Why Join Our Client?

This role offers the chance to contribute meaningfully to public service, working in a supportive environment that values professionalism and integrity. With a competitive hourly rate and the opportunity for career development, this position is perfect for those passionate about making a difference.

If you thrive in a fast-paced environment and have a keen eye for detail, this could be the perfect role for you. Don't miss out on the chance to be part of an organisation committed to delivering high standards of service.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.