Traffic Operator

Xpo-bc1cd16f; South Marston; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Pension

Cycle to work

Discounts

Job summary

XPO is seeking a Day Transport Coordinator for their Swindon site on a full-time, permanent basis. You will allocate drivers, vehicles, and subcontractors to loads, plan backhauls, and de-brief teams daily while maintaining POD logs and handling customer queries.

The role requires strong transport/office experience, great organisational skills, and proficiency with transport systems and MS Office. A proactive, pressured-deadline mindset is essential.

Qualifications

• Experience in a transport, logistics, or distribution office environment.
• Strong organisational skills with the ability to manage multiple tasks.
• Confident using transport systems and Microsoft Office (training provided).
• Good communication skills with drivers, subcontractors, customers, and internal teams.
• A proactive attitude and willingness to learn wider transport and supervisory duties.
• Ability to work under pressure and meet daily deadlines.

Responsibilities

• Allocate drivers, vehicles, and subcontractors to loads once the transport plan is issued.
• Plan and coordinate backhauls and customer collections where required.
• De-brief drivers in SHARP on a daily basis.
• De-brief subcontractor loads in SHARP once PODs are received.
• Maintain and work through POD backlogs where applicable.
• Keep the POD log up to date and chase outstanding PODs.
• Check subcontractor PODs weekly and notify relevant stakeholders for PO raising.
• Deal with customer delivery queries as they arise.
• Send appropriate, timely and accurate handover information.
• Carry out general office administration including filing, scanning, and document control.

Skills

Organisational skills

Transport/logistics knowledge

MS Office proficiency

Communication skills

Proactive attitude

Work under pressure

Tools

SHARP system

Job description

Career Opportunities: Traffic Operator (2641)

How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does continual training and development sound?

Here at XPO, we take our people seriously. We're looking for a talented Day Transport Coordinator to join us on a full-time, permanent basis at our new Swindon site. Working Monday to Friday, although some flexibility is required to cover holidays.

Pay, benefits and more:

We're looking to offer a salary of up to £30,000. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You'll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

What you'll do on a typical day:

• Allocate drivers, vehicles, and subcontractors to loads once the transport plan is issued
• Plan and coordinate backhauls and customer collections where required
• De-brief drivers in SHARP on a daily basis
• De-brief subcontractor loads in SHARP once PODs are received
• Maintain and work through POD backlogs where applicable
• Keep the POD log up to date and chase outstanding PODs
• Check subcontractor PODs weekly and notify relevant stakeholders for PO raising
• Deal with customer delivery queries as they arise
• Send appropriate, timely and accurate handover information
• Carry out general office administration including filing, scanning, and document control

What you need to succeed at XPO:

• Experience in a transport, logistics, or distribution office environment (preferred but not essential)
• Strong organisational skills with the ability to manage multiple tasks
• Confident using transport systems and Microsoft Office (training provided where needed)
• Good communication skills with drivers, subcontractors, customers, and internal teams
• A proactive attitude and willingness to learn wider transport and supervisory duties
• Ability to work under pressure and meet daily deadlines

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work.

You may not feel you tick all of the boxes we have written above, so even if your experience doesn't precisely match the job description but you feel you have the skills needed.

Your skills and passion set you apart and we welcome diverse people and perspectives at XPO.

We encourage applications from people of all different backgrounds and identities.