Trade Sales Consultant – Plumbing & Heating

Wolseley Group; Truro; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Staff discounts

Healthcare access

Job summary

Plumb Centre, part of the Wolseley Group, is hiring a Sales Assistant for our Truro branch. You’ll help trade customers, offer product advice, process enquiries by phone or email, and identify opportunities to grow sales on the shop floor.

The role is full-time, Monday to Friday 7.30am-5.00pm with Saturday mornings on a rota, and includes benefits such as annual leave, a pension, potential bonuses, and staff discounts. A proactive team player is ideal.

Qualifications

• Previous face to face sales and customer service experience essential.
• Full UK Driving Licence is preferential.
• Warehouse experience is desirable.
• Plumbing & Heating knowledge is ideal.
• Eagerness to learn with a positive attitude and strong work ethic.

Responsibilities

• Serving customers on the trade counter by understanding needs and providing advice.
• Responding to customer enquiries via phone & email promptly and courteously.
• Making outbound calls to previous customers to regain business.
• Identifying and pursuing opportunities to drive sales within the branch.
• General warehouse duties including stock intake, put away, and picking/packing orders.

Skills

Customer service

Sales

Face to face selling

Phone & email communications

Teamwork

Proactive attitude

Job description

Plumb Centre, part of the Wolseley Group, is hiring a Sales Assistant for our Truro branch. You’ll help trade customers, offer product advice, process enquiries by phone or email, and identify opportunities to grow sales on the shop floor.

The role is full-time, Monday to Friday 7.30am-5.00pm with Saturday mornings on a rota, and includes benefits such as annual leave, a pension, potential bonuses, and staff discounts. A proactive team player is ideal.