Trade Kitchen Sales: Business Developer & Telesales Lead

Howdens Joinery; Coatbridge; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Pension 12%

32 days leave

Staff discount

Share scheme

40 hour work week

No evenings/weekends

Virtual GP

Team culture

Job summary

Howdens Joinery is looking for a Business Developer in Coatbridge to grow local depot sales by speaking with trade customers face to face and on the phone. You will introduce new trade customers, nurture existing accounts, and spot opportunities to increase spend by understanding customers’ projects and needs.

Working with the depot team, you’ll generate leads, arrange appointments, and keep the sales pipeline moving.

Qualifications

• Confident communicator comfortable speaking to customers on phone and face to face.
• Enjoy building relationships and turning conversations into opportunities.
• Commercial minded with a focus on driving sales and adding value.
• Self-motivated, positive and proactive.
• Organised and reliable, able to manage customer activity and pipelines.
• Comfortable working to call targets and activity levels.
• Experience in telesales, account management or a customer focused role is helpful.

Responsibilities

• Calling existing trade customers to build long term relationships and grow future business.
• Using customer data to spot inactivity and bring accounts back on track.
• Managing a targeted customer list and achieving daily call activity levels.
• Keeping up to date with customer projects to identify opportunities to add value and drive repeat business.
• Arranging surveys and appointments for our Kitchen Sales Designers.
• Promoting products, offers and events to keep customers engaged.
• Supporting administration, including invoicing and general depot tasks.
• Working closely with the wider team to help the depot hit its targets and deliver great service.

Skills

Confident communicator

Relationship building

Commercial mindset

Self-motivated

Organised

Target-driven

Telesales experience

Account management

Job description

Howdens Joinery is looking for a Business Developer in Coatbridge to grow local depot sales by speaking with trade customers face to face and on the phone. You will introduce new trade customers, nurture existing accounts, and spot opportunities to increase spend by understanding customers’ projects and needs.

Working with the depot team, you’ll generate leads, arrange appointments, and keep the sales pipeline moving.