Trade Counter & Warehouse Operator: Customer-Driven

Independent Builders Merchant Group; Swindon; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Paid holidays

Employee assistance programme

Retail discounts through Perks

Branded uniform

Career development and training

Job summary

Grant & Stone Electrical in Swindon is seeking a Trade Counter Assistant / Warehouse Operative to join our busy branch. This varied role combines customer-facing trade counter duties with warehouse tasks, helping maintain stock and support a friendly team.

You will handle customer enquiries, process orders, pick and pack goods, and assist with goods in and goods out while following health and safety procedures.

Qualifications

• Full UK Driving Licence required.
• Excellent customer service and communication skills.
• Product knowledge in electrical wholesale or related industry preferred.
• Self-motivated with a can-do attitude.
• Ability to work independently and as part of a team.
• Comfortable in a warehouse and able to perform manual handling.

Responsibilities

• Serve customers and process orders at the trade counter.
• Handle customer enquiries and provide product advice.
• Pick, pack, load and unload goods.
• Maintain accurate stock levels using warehouse systems.
• Assist with goods in and goods out processes.
• Support sales growth through excellent customer service.
• Follow health and safety procedures at all times.

Skills

Customer service

Communication

Team player

Self-motivated

Independent worker

Warehouse handling

Job description

Grant & Stone Electrical in Swindon is seeking a Trade Counter Assistant / Warehouse Operative to join our busy branch. This varied role combines customer-facing trade counter duties with warehouse tasks, helping maintain stock and support a friendly team.

You will handle customer enquiries, process orders, pick and pack goods, and assist with goods in and goods out while following health and safety procedures.