Trade Counter Sales Assistant – Plumbing & Heating

Wolseley; Belfast City District; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare

Discounts

Cycle to Work

Training opportunities

Job summary

Wolseley’s Plumb Centre in Belfast is hiring a Sales Assistant to support trade customers at the counter. You’ll identify needs, offer product recommendations, and respond to inquiries by phone and email.

The role includes outbound follow-ups, driving branch sales, and some warehouse duties with heavy stock handling. The ideal candidate has plumbing and heating knowledge and experience in face-to-face sales and customer service.

Qualifications

• Plumbing & heating knowledge is ideal.
• Previous face-to-face sales and customer service experience is required.
• Warehouse experience is beneficial.

Responsibilities

• Serve customers on the trade counter by identifying requirements and recommending products.
• Respond to customer enquiries by phone and email promptly and courteously.
• Make outbound calls to previous customers to regain business.
• Identify and pursue sales opportunities within the branch, engaging new and existing customers.
• Carry out general warehouse duties including stock intake, put-away, picking and packing orders, and heavy lifting.

Skills

Customer service

Face to face sales

Team player

Positive attitude

Willing to learn

Job description

Wolseley’s Plumb Centre in Belfast is hiring a Sales Assistant to support trade customers at the counter. You’ll identify needs, offer product recommendations, and respond to inquiries by phone and email.

The role includes outbound follow-ups, driving branch sales, and some warehouse duties with heavy stock handling. The ideal candidate has plumbing and heating knowledge and experience in face-to-face sales and customer service.