Tool Hire Team Lead: Growth & Service Excellence

STARK Building Materials UK

Colwick

On-site

GBP 28,000 - 36,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Discretionary bonus

Staff discounts

Life assurance

33 days holiday

Discounted gym membership

Cycle2Work

Benenden Healthcare

Job summary

Jewson Colwick is seeking a Tool Hire Manager to lead the branch tool hire team, drive growth, and ensure a high standard of customer service. You will coordinate daily operations, supervise staff, and maintain safe, accurate equipment handling.

The role rewards a competitive salary with a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. A strong focus on customer experience and teamwork is essential.

Qualifications

Experience in tool hire is preferred.
Effective supervision of the branch tool hire team.
Active contribution to tool hire growth through cross-selling.

Responsibilities

Deliver day-to-day tool hire activities, deploying resources for safe operations.
Lead by example, build relationships with customers to maximise growth.
Provide guidance and feedback to team members for high-quality service.
Deliver and collect orders promptly, ensuring equipment is secure and safe.
Support colleagues in building knowledge of tool hire products.
Maintain tool hire standards consistently.
Monitor inventory levels to meet customer needs and collaborate regionally.

Skills

Tool hire experience

Supervision

Sales & cross-selling

Team spirit

Enthusiasm

Decency & integrity

Pride in work

Job description

The role rewards a competitive salary with a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. A strong focus on customer experience and teamwork is essential.

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