Tool Hire Manager

STARK Building Materials UK; Colwick; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Staff discounts

Life assurance

33 days holiday

Discounted gym membership

Cycle2Work

Benenden Healthcare

Job summary

Jewson Colwick is seeking a Tool Hire Manager to lead the branch tool hire team, drive growth, and ensure a high standard of customer service. You will coordinate daily operations, supervise staff, and maintain safe, accurate equipment handling.

The role rewards a competitive salary with a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. A strong focus on customer experience and teamwork is essential.

Qualifications

• Experience in tool hire is preferred.
• Effective supervision of the branch tool hire team.
• Active contribution to tool hire growth through cross-selling.

Responsibilities

• Deliver day-to-day tool hire activities, deploying resources for safe operations.
• Lead by example, build relationships with customers to maximise growth.
• Provide guidance and feedback to team members for high-quality service.
• Deliver and collect orders promptly, ensuring equipment is secure and safe.
• Support colleagues in building knowledge of tool hire products.
• Maintain tool hire standards consistently.
• Monitor inventory levels to meet customer needs and collaborate regionally.

Skills

Tool hire experience

Supervision

Sales & cross-selling

Team spirit

Enthusiasm

Decency & integrity

Pride in work

Job description

Jewsona leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Colwick branch, who’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7_:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 7:30am-11:30pm_

Location: Jewson, Colwick Industrial Estate, Private Road No.1, Colwick, Nottingham, NG4 2JQ.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
• Support branch colleagues in building knowledge and competence in tool hire product.
• Ensure tool hire standards are always maintained.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network .

What We’re Looking For

• Knowledge : Experience in tool hire is preferred.
• Supervision - Effective supervision of the branch tool hire team in support of Branch Manager.
• Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.