Tool Hire Manager

STARK Building Materials UK; Colwick; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Discretionary bonus

Staff discount

Life assurance

33 days holiday (incl bank holidays)

Descrizione del lavoro

Jewson Colwick is seeking a confident Tool Hire Manager to lead day-to-day tool hire operations at our Colwick branch, ensuring efficient, safe service and strong customer interactions. You will drive cross-selling to grow profitability and supervise the tool hire team under the Branch Manager's guidance.

We offer a competitive salary, discretionary bonus, staff discounts, life assurance and 33 days of holiday (including bank holidays) to help you thrive in a supportive environment.

Competenze

• Experience in tool hire is preferred.
• Supervision of the branch tool hire team in support of Branch Manager.
• Active cross-selling and upselling to customers to grow tool hire profitability.
• Strong customer service focus and positive attitude.

Mansioni

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling.
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high‑quality customer experience.
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
• Support branch colleagues in building knowledge and competence in tool hire product.
• Ensure tool hire standards are always maintained.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network .

Conoscenze

Tool hire experience

Branch supervision

Sales and upselling

Enthusiasm

Decency and ethics

Team spirit

Pride in work

Descrizione del lavoro

Jewsona leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Colwick branch, who’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7_:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 7:30am-11:30pm_

Location: Jewson, Colwick Industrial Estate, Private Road No.1, Colwick, Nottingham, NG4 2JQ.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.

• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling.

• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high‑quality customer experience.

• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.

• Support branch colleagues in building knowledge and competence in tool hire product.

• Ensure tool hire standards are always maintained.

• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network .

What We’re Looking For

• Knowledge : Experience in tool hire is preferred.

• Supervision - Effective supervision of the branch tool hire team in support of Branch Manager.

• Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross‑selling and upselling to customers.

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.

• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

• Pride - You take pride in your work and are dedicated to producing top‑notch results.

Why Choose Us?

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.