Tool Hire Manager

Raab-Karcher Baustoffhandel; Alcombe; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Staff discount

Life assurance

33 days holiday (incl. bank holidays)

Discretionary bonus

Job summary

Stark Building Materials UK in Minehead is seeking a Tool Hire Manager to lead day-to-day tool hire operations, ensuring safe, efficient service and strong customer relationships.

You’ll manage inventory, support staff development, drive cross-selling, and help achieve branch profitability while maintaining high standards. Competitive salary and benefits on offer.

Qualifications

• Knowledge: Experience in tool hire is preferred.
• Ability to supervise and develop a small team.
• Ability to drive growth through cross-selling and upselling.
• Strong customer service focus and professional conduct.
• Willingness to work at Minehead branch and follow HSE procedures.

Responsibilities

• Deliver day-to-day tool hire activities at the Minehead branch.
• Lead the tool hire team to deliver high-quality customer service.
• Support inventory management and ensure equipment is safe and loaded correctly.
• Develop staff and provide feedback to improve performance.
• Cross-sell and upsell to maximise branch profitability.

Skills

Tool hire experience

Supervision

Sales

Customer service

Team leadership

Job description

Tool Hire Manager# STARK UK Careers## Tool Hire ManagerApply: Site-based only: Minehead: Full time: Posted Today: End Date: November 1, 2026 (10 days left to apply): JR39991Jewson a leading building materials distributor in Northern Europe, is on the hunt for a **Tool Hire Manager** to join the team in our **Minehead** branch, who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). **Hours:** 7*:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm***Location:** Jewson, Mart Rd, Minehead, TA24 5AU. **What You’ll Be Doing*** Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.* Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.* Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.* Support branch colleagues in building knowledge and competence in tool hire product.* Ensure tool hire standards are always maintained.* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network**.** **What We’re Looking For*** Knowledge : Experience in tool hire is preferred.* Supervision *-* Effective supervision of the branch tool hire team in support of Branch Manager.* Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.* Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.* Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.* Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.* Pride - You take pride in your work and are dedicated to producing top-notch results. **Why Choose Us?*** Competitive salary and discretionary bonus.* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.* Generous employee discounts.* Access to discounts with hundreds of your favourite high street and online retailers.* Retirement savings plan.* Life assurance.* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child. **What's Next?**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!