Tool Hire Controller

Jewson; Sittingbourne; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Bonuses

Pension

Life Assurance

Career Development

Job summary

Jewson in Sittingbourne is recruiting a Tool Hire Controller to deliver excellent customer service while keeping hire operations running smoothly and efficiently.

You will manage bookings, contracts and deliveries, respond to enquiries by phone, email and in person, and work Monday to Friday with Saturday rotation. Previous tool hire experience is required, and a positive, proactive mindset will help you thrive in our busy team.

Qualifications

• Must have previous experience in the tool hire industry.
• Ability to manage day-to-day tool and equipment hire operations.
• Excellent customer service and communication skills.

Responsibilities

• Manage day-to-day tool and equipment hire operations.
• Deal with customer enquiries by phone, email and in person.
• Process hire bookings, contracts and customer orders accurately.
• Developing new business and managing existing customer relationships.
• Arrange and coordinate deliveries and collections with drivers.
• Maintaining servicing schedules and ensuring legal compliance.
• Processing invoices and administration accurately.

Skills

Enthusiasm

Decency

Team spirit

Pride in work

Job description

At Jewson, part ofStark UK, we believe that our greatest asset is our people!We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

We have an exciting opportunity for a Tool Hire Controller to join our team in Sittingbourne and play a key role in delivering excellent customer service while keeping our hire operations running smoothly and efficiently.

Applicants must have previous experience in the tool hire industry.

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

WhatYou’llBe Doing

• Manage day-to-day tool and equipment hire operations.
• Deal with customer enquiries by phone, email and in person.
• Process hire bookings, contracts and customer orders accurately.
• Developing new business and managing existing customer relationships.
• Arrange and coordinate deliveries and collections with drivers.
• Maintaining servicing schedules and ensuring legal compliance.
• Processing invoices and administration accurately and promptly.

WhatWe’re Looking For

Enthusiasm - You radiate positivity andpossessan unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality -We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many otherperks!

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? Wecan'twait to hear from you!