Tool Hire Assistant

Jewson; Barnstaple; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Discounted gym membership

Cycle2Work

Benenden Healthcare

Health and wellbeing services

Employee discounts

Job summary

Jewson, part of Stark UK, is seeking a Tool Hire Assistant in Barnstaple. No experience required; full training provided. You’ll help customers, ensure safe, well-maintained equipment, and deliver excellent service across the branch.

As part of the role you will drive a 3.5 tonne van to deliver and collect orders, so a full UK driving licence is essential. This full-time position offers a supportive team, progression opportunities, and a range of employee benefits.

Qualifications

• Passion for the merchant world and honest, respectful work ethos.
• Positive attitude and willingness to learn.
• Team-oriented with pride in delivering great service.

Responsibilities

• Deliver day‑to‑day tool hire activities, deploying resources for safe operations.
• Build relationships through regular customer interaction to drive growth.
• Deliver and collect orders accurately and ensure safe loading/unloading.
• Support colleagues in building knowledge of tool hire products.
• Conduct pre-delivery checks to ensure tools are clean and safe.
• Complete delivery paperwork and records.
• Inspect and carry out basic repairs on tools and small plant.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Job description

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home.

Tool Hire Assistant

Do you have a passion for working with people? Are you based in the Barnstaple area?

Jewson a leading building materials distributor in Northern Europe, is looking for a Tool Hire Assistant who's as passionate about great service as we are.

No experience required, full training provided!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service.

As part of the role, you will

Be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

Working Hours

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient,effectiveand safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Support branch colleagues in building knowledge and competence in tool hire product
• Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational
• Complete all relevant delivery paperwork and record keeping
• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

What You’ll Need To Have

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness
• Pride - You take pride in your work and are dedicated to producing top-notch results

What’s In It For You

• Discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why Choose Us?

• Quality -We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Why STARK?

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.