Tool Hire Assistant

Jewson; Winchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Discounted gym membership

Cycle2Work

Benenden Healthcare

Online GP & mental health support

Employee discounts

Retirement savings plan

Life assurance

Enhanced maternity/paternity/adoption

Job summary

Jewson Winchester is looking for a friendly Tool Hire Assistant to join our busy branch. You’ll help customers with tool hire, ensure equipment is safe and well maintained, and deliver a high standard of service in a fast-paced environment.

No prior experience is required as full training is provided, and you will need a full UK driving licence to drive the delivery van. This is a hands-on role with opportunities to grow within the branch.

Qualifications

• No experience required, full training provided!
• Full UK driving licence essential
• Passion for delivering great customer service

Responsibilities

• Deliver day-to-day tool hire activities, ensuring safe operations.
• Develop relationships through regular customer interaction to drive growth via cross-selling.
• Deliver and collect customer orders accurately and safely.
• Support branch colleagues in building knowledge of tool hire products.
• Conduct pre-delivery checks to ensure tools are clean and operational.
• Complete relevant delivery paperwork and records.
• Inspect and perform basic repairs on tools and small plant.

Skills

Enthusiasm

Decency

Team Spirit

Pride

Tools

Full UK driving licence

Job description

Are you based in the Winchester area? Do you have a passion for working with people?

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

Jewson are recruiting for a Tool Hire Assistant to join the successful and supportive team at our Winchester branch.

If you are passionate about delivering great customer service and are looking to launch your career - we want to hear from you!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring

customers receive safe, well-maintained equipment and excellent service.

No experience required, full training provided!

As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient,effectiveand safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Deliver and collect customer ordersin a timely manner, ensuring orders areaccurateand all equipment is secured and loaded/offloaded safelyin accordance withcompany procedures
• Support branch colleagues in building knowledge and competence in tool hire product
• Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational
• Complete all relevant delivery paperwork and record keeping
• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

Working Hours

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

What You’ll Need To Have

• Enthusiasm - You radiate positivity andpossessan unyielding passion for the merchant world
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness
• Pride - You take pride in your work and are dedicated to producing top-notch results

What’s In It For You

• Discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.

What's Next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.