Tool Hire Assistant

Stark Danmark A/S; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Life assurance

Job summary

Jewson in Glasgow is recruiting for a Tool Hire Assistant to join our new branch. The role involves delivering and collecting tool hire orders, driving a 3.5 tonne van, and providing excellent customer service in a fast-paced environment.

You will work Monday to Friday with two possible shifts (7:00–16:00 or 8:00–17:00) and alternate Saturdays 08:00–12:00. A full UK driving licence is essential. Training and development opportunities are available, plus a competitive salary and benefits package.

Qualifications

• Full UK driving licence is essential.
• Experience in customer service is a plus.

Responsibilities

• Deliver day-to-day tool hire activities and ensure safe operations.
• Lead by example and interact with customers to maximise growth through cross-selling.
• Provide guidance to team members and support high-quality customer experience.
• Deliver and collect orders, ensure accuracy and safe loading/offloading of equipment.
• Support branch colleagues in building knowledge of tool hire products.
• Maintain tool hire standards and manage inventory levels.
• Process orders and payments using in-house systems.

Skills

Driving licence

Job description

## Tool Hire AssistantApplyremote type: Site-based onlylocations: Glasgowtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: August 4, 2026 (12 days left to apply)job requisition id: JR37984We have an exciting opportunity for a **Tool Hire Assistant** at our new **Glasgow** branch!At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!This is a **full-time** role working Monday-Friday 7:00am - 16:00pm OR 8:00am - 17:00pm, and every other Saturday from 08:00-12:00.**As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.****What You’ll Be Doing*** Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling* Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience* Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures* Support branch colleagues in building knowledge and competence in tool hire products* Ensure tool hire standards are always maintained* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey**What We’re Looking For**Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethicsTeam Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.Pride - You take pride in your work and are dedicated to producing top-notch results.**Why Choose Us?**Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.**What's Next**If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.***Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!***With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!