Tonbridge Aftersales Manager: Service & Parts Lead

Hawk Hiring LTD; Tonbridge; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

28–33 days holiday

Company pension

Employee discounts on servicing

Free on-site parking

Tea and coffee facilities

Job summary

Hawk Hiring LTD in Tonbridge area seeks an experienced Service Manager / Parts Manager / Aftersales Manager to lead the busy workshop team. You will bridge management, customers, and technicians to drive front-of-house efficiency and profitability.

Responsibilities include optimising parts stock control, maintaining excellent customer satisfaction, and ensuring smooth workshop workflow; a full UK driving licence is required and progression routes exist within the business.

Qualifications

• ,

Responsibilities

• Lead front-of-house operations and drive aftersales efficiency.
• Optimize parts stock control and supplier relationships.
• Maintain stellar customer satisfaction and CSI scores.
• Coordinate with workshop technicians to ensure smooth workflow.

Skills

Service management

Leadership

Communication skills

Customer service

Driving licence

Tools

Workshop management software

Electronic parts catalogues

Warranty procedures

Job description

Hawk Hiring LTD in Tonbridge area seeks an experienced Service Manager / Parts Manager / Aftersales Manager to lead the busy workshop team. You will bridge management, customers, and technicians to drive front-of-house efficiency and profitability.

Responsibilities include optimising parts stock control, maintaining excellent customer satisfaction, and ensuring smooth workshop workflow; a full UK driving licence is required and progression routes exist within the business.