Time-Critical Air Freight Coordinator – Import/Export Bonus

Confidential; Greater London; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Pension and medical benefits

Employee recognition programme

Discounts

Bike to Work scheme

Employee referral bonus

Job summary

Right Now Group is seeking an experienced Air Freight Coordinator to join a busy Time Critical team based at Heathrow. You will coordinate Air Import and Export shipments from collection through to final delivery, liaising with customers, suppliers, agents and transport providers to ensure urgent movements are completed successfully.

Key requirements include hands-on Air Freight experience (Imports/Exports), familiarity with MAWB/HAWB documents, and a strong focus on timeliness and accuracy.

Qualifications

• Previous experience within Air Freight operations, ideally covering both Imports and Exports.
• Experience handling Time Critical or AOG shipments would be highly advantageous.
• Good understanding of Import and Export customs procedures and air freight documentation.
• Strong organisational skills with the ability to manage multiple urgent shipments and changing priorities.
• Proactive and solution-focused approach with excellent communication and IT skills.
• Able to provide a full 5-year checkable work history for referencing and compliance requirements.

Responsibilities

• Coordinate Air Import and Export shipments from start to finish, including collections, deliveries and ongoing customer updates.
• Prepare and check air freight documentation, including MAWBs and HAWBs, ensuring all information is accurate.
• Complete Import and Export customs entries in accordance with UK HMRC requirements.
• Track live shipments and manage Time Critical and AOG movements, prioritising urgent freight and identifying alternative solutions when required.
• Liaise with customers, suppliers, agents, transport providers and internal teams to resolve operational queries, discrepancies and delays.
• Manage job costing, file invoicing and cost control while maintaining accurate system and shipment records.

Skills

Air Freight Operations

Import/Export Knowledge

Time Critical/AOG shipments

Organisational Skills

Communication & IT skills

Job description

Right Now Group is seeking an experienced Air Freight Coordinator to join a busy Time Critical team based at Heathrow. You will coordinate Air Import and Export shipments from collection through to final delivery, liaising with customers, suppliers, agents and transport providers to ensure urgent movements are completed successfully.

Key requirements include hands-on Air Freight experience (Imports/Exports), familiarity with MAWB/HAWB documents, and a strong focus on timeliness and accuracy.