Air Export Operator - Time-Critical & Project Freight

Right Now Recruitment; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

Right Now Recruitment in the Feltham/Heathrow area is seeking an experienced Air Export Operator to manage shipments end-to-end, including bookings, customs, documentation and billing.

The role involves coordinating with airlines, hauliers and overseas offices to meet deadlines, with exposure to project and exhibition freight.

Salary £28,000–£32,000 per annum and standard hours, Monday to Friday, with a focus on accuracy and timely delivery.

Qualifications

• Minimum 2 years' Air Export experience within freight forwarding.
• Experience managing Air Export shipments from start to finish.
• Strong understanding of Air Export procedures, airline bookings and documentation.
• Experience completing UK export customs entries is essential.
• Good knowledge of HMRC customs requirements and compliance.
• Previous experience with project, exhibition or time-critical freight would be highly advantageous.
• Strong communication and customer service skills, with confidence liaising with customers, airlines and overseas offices.
• Excellent organisational skills and attention to detail.
• Ability to prioritise and manage multiple shipments within a busy operational environment.

Responsibilities

• Manage Air Export shipments from start to finish, including collections, airline bookings, customs clearance, documentation, tracking and final billing.
• Coordinate project, exhibition and time-critical shipments, ensuring specialist freight is handled in line with customer requirements and strict deadlines.
• Complete and process UK export customs entries accurately and in accordance with HMRC requirements.
• Prepare and manage Air Export documentation, including Air Waybills, shipping documentation, pre-alerts and PODs.
• Liaise with airlines, hauliers, customers and overseas offices/agents to coordinate shipments and resolve operational issues.
• Proactively monitor shipments and provide customers with accurate updates throughout the movement.
• Maintain accurate job files and ensure all operational information is correctly recorded within the freight management system.
• Complete job costing and billing, ensuring costs and revenues are accurately captured.
• Deliver a consistently high level of customer service while managing multiple shipments within a fast-paced international operation.

Skills

Air Export

Export documentation

Airline bookings

Customs clearance

Time-critical shipments

Customer service

Communication skills

Organisation

Freight management system

Tools

Freight management system

Job description

Right Now Recruitment in the Feltham/Heathrow area is seeking an experienced Air Export Operator to manage shipments end-to-end, including bookings, customs, documentation and billing.

The role involves coordinating with airlines, hauliers and overseas offices to meet deadlines, with exposure to project and exhibition freight.

Salary £28,000–£32,000 per annum and standard hours, Monday to Friday, with a focus on accuracy and timely delivery.