Air Freight Coordinator - Exports

Confidential; Staines-upon-Thames; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Healthcare Plan

Enhanced holiday allowance

Training and development

Career progression

Job summary

Confidential in the United Kingdom is seeking an experienced Airfreight Coordinator to join a growing logistics team. You will manage export airfreight shipments from booking through departure, working with customers, airlines and overseas partners.

This role offers hybrid working, a healthcare plan and opportunities for training and career progression as you build strong relationships and deliver high levels of service across complex global shipments.

Qualifications

• Experience exporting airfreight shipments.
• Knowledge of airfreight docs and export customs procedures.
• Ability to prioritise workloads and manage multiple shipments.
• Experience using CargoWise and WebCargo.
• Knowledge of UK export customs declarations.

Responsibilities

• Coordinate export airfreight shipments from booking to final departure.
• Arrange collections, airline bookings and export customs requirements.
• Prepare and check export documentation, including HAWBs, MAWBs and pre-alerts.
• Monitor shipment progress, manage airline cut-off times and resolve operational issues.
• Keep CargoWise records updated for accurate tracking.
• Produce airfreight quotations using WebCargo.
• Complete shipment costing and invoicing accurately.
• Build effective relationships with customers, carriers and overseas partners.
• Ensure compliance with customer procedures, customs regulations and aviation security.

Skills

Customer service

Communication

Attention to detail

Problem solving

Tools

CargoWise

Pathway

WebCargo

Job description

An exciting opportunity has arisen to join a growing international freight forwarding and supply chain organisation. With a strong reputation for service excellence, operational expertise and investment in technology, the business supports customers across a wide range of industries with complex global logistics requirements.

As part of a successful Airfreight team, you'll play a key role in managing export shipments, building customer relationships and delivering high levels of service.

You’ll be responsible for coordinating export airfreight shipments from initial booking through to departure. You’ll ensure freight moves smoothly, compliantly and in line with customer requirements, while providing a high level of service throughout the process.

Working with customers, airlines, transport providers and overseas agents, you'll use systems such as CargoWise, Pathway and WebCargo to manage shipments, produce quotations and maintain accurate operational records.

Responsibilities

• - Coordinate export airfreight shipments from booking through to final departure.
• - Arrange collections, airline bookings and export customs requirements.
• - Prepare and check export documentation, including HAWBs, MAWBs and pre-alerts.
• - Monitor shipment progress, manage airline cut-off times and resolve any operational issues.
• - Keep CargoWise records updated to ensure accurate tracking and visibility.
• - Produce and follow up on airfreight quotations using WebCargo.
• - Complete shipment costing and invoicing accurately.
• - Build effective relationships with customers, carriers, suppliers and overseas partners.
• - Ensure compliance with customer procedures, customs regulations and aviation security requirements.

The successful candidate will be an organised and customer-focused airfreight professional with hands-on export experience and a proactive approach to problem-solving.

Requirements

• - Previous experience managing export airfreight shipments.
• - Good understanding of airfreight documentation and export customs procedures.
• - Strong customer service and communication skills.
• - Ability to prioritise workloads and manage multiple shipments simultaneously.
• - Excellent attention to detail and accuracy.
• - A positive, solutions-driven attitude with a willingness to take ownership.
• - Experience using CargoWise and WebCargo
• - Experience producing freight quotations - desirable
• - Knowledge of UK export customs declarations.

Benefits include:

• - Hybrid working
• - Healthcare Plan
• - Enhanced holiday allowance
• - Training and development opportunities
• - Clear career progression within a growing business

If you're an experienced Airfreight Coordinator looking to join a successful and expanding logistics organisation, we'd love to hear from you.