Time-Critical AOG Air Freight Operator - Heathrow

Right Now Recruitment; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

4 on 4 off shifts

10% shift allowance

Performance bonus

Medical and pension benefits

Bike to Work scheme

Job summary

Right Now Group is recruiting an Air Freight Operator based near Heathrow to coordinate urgent Time Critical and AOG shipments. You will handle end-to-end air export activities, ensuring timely deliveries and strict adherence to customer deadlines.

The ideal candidate has 12+ months in air export, knowledge of AOG, and strong documentation and communication skills in a fast-paced operation.

Qualifications

• Minimum 12 months' Air Export experience.
• Knowledge of AOG/Time Critical services or urgent freight solutions.
• Good understanding of Air Freight documentation and UK customs procedures.
• Proactive and efficient approach for time-sensitive operations.
• Excellent IT, communication and organizational skills.

Responsibilities

• Coordinate urgent Time Critical and AOG air freight shipments, arranging collections and deliveries with vendors.
• Prepare and process air freight documentation (MAWBs, HAWBs, import/export customs entries).
• Monitor live AOG movements, post flights and provide accurate shipment updates.
• Manage shared inboxes and respond promptly to customer, supplier and internal queries.
• Complete job file invoicing, monitor costs and ensure invoices are processed on time.
• Investigate operational issues and complaints, identifying alternatives to meet deadlines.

Skills

Air Export experience

AOG knowledge

Time Critical operations

UK customs procedures

IT, comms, organizational skills

Job description

Right Now Group is recruiting an Air Freight Operator based near Heathrow to coordinate urgent Time Critical and AOG shipments. You will handle end-to-end air export activities, ensuring timely deliveries and strict adherence to customer deadlines.

The ideal candidate has 12+ months in air export, knowledge of AOG, and strong documentation and communication skills in a fast-paced operation.