Time and Attendance Lead (Payroll)

Bright Horizons UK; Northampton; Ibrido; GBP 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Bright Horizons UK is seeking a skilled Time & Attendance Lead to own the UK T&A operations, working with Payroll, HR, Finance and HR Systems to keep processes accurate and efficient. You will maintain the UKG platform, resolve complex issues, and deliver engaging training for managers and users.

Hybrid role based in Northampton with occasional travel to Head Office. DBS required. Competitive salary DOE and a 37.5 hour week, Monday to Friday.

Competenze

• Strong experience with Time & Attendance and/or HRIS systems.
• Excellent understanding of end-to-end T&A processes and payroll impacts.
• Experience investigating root causes and resolving complex system or process issues.
• Ability to translate business requirements into practical process or system solutions.
• Strong stakeholder management and communication skills.
• Experience coaching, mentoring, and supporting users through change.
• Experience with UKG and/or Workday.
• Previous experience in payroll, HR systems, or shared services.
• Experience leading process improvement initiatives.

Mansioni

• Lead all UK Time & Attendance operational activities, ensuring processes are completed accurately and on time.
• Act as the go-to expert for complex T&A queries and system issues.
• Manage and resolve support tickets while guiding managers and system users.
• Work with Payroll to ensure accurate downstream processing and seamless data flow.
• Design and deliver training programmes, onboarding sessions, e-learning content, and user guides.
• Identify risks and recurring issues, implementing sustainable solutions to improve processes and employee experience.
• Support system testing, reporting, annual leave loading, and continuous improvement initiatives.

Conoscenze

Time & Attendance

HRIS systems

Payroll impact

UKG

Workday

Stakeholder mgmt

Training & coaching

Descrizione del lavoro

Hybrid | Northampton (with occasional travel to Head Office)

Full Time | 37.5 hours per week | Monday to Friday

Competitive Salary (DOE)

Closing Date: 17 October 2026 or sooner if right candidate is hired

At Bright Horizons, our support functions play a vital role in enabling over 270 nurseries across the UK to deliver exceptional care and education to more than 10,000 children. We're looking for a highly skilled Time & Attendance Lead to join our team and take ownership of our UK Time & Attendance operations while driving continuous improvement across our systems and processes.

The Opportunity

This is an exciting opportunity for an experienced Time & Attendance professional to become the subject matter expert for our UK T&A function. Working closely with Payroll, HR, Finance, and HR Systems teams, you will ensure our Time & Attendance processes are accurate, efficient, and aligned to business needs, while enhancing the employee and manager experience.

You will play a key role in maintaining and improving our current UKG platform, managing complex issues, supporting payroll accuracy, and delivering engaging training solutions across the business.

What You'll Be Doing

Leading all UK Time & Attendance operational activities, ensuring key processes are completed accurately and on time

Acting as the go-to expert for complex T&A queries and system issues

Managing and resolving support tickets while providing guidance and training to managers and system users

Working closely with Payroll to ensure accurate downstream processing and seamless data flow

Designing and delivering training programmes, onboarding sessions, e-learning content, and user guides

Identifying risks, inefficiencies, and recurring issues, implementing sustainable solutions to improve processes and employee experience

Supporting system testing, reporting, annual leave loading activities, and continuous improvement initiatives

What We're Looking For

• Strong experience working with Time & Attendance and/or HRIS systems
• Excellent understanding of end-to-end T&A processes and payroll impacts
• Experience investigating root causes and resolving complex system or process issues
• Ability to translate business requirements into practical process or system solutions
• Strong stakeholder management and communication skills
• Experience coaching, mentoring, and supporting users through change
• Experience with UKG and/or Workday
• Previous experience within a payroll, HR systems, or shared services environment
• Experience leading process improvement initiatives

About You

You'll be someone who:

• Takes ownership and accountability for outcomes
• Proactively identifies opportunities to improve systems and ways of working
• Builds strong relationships across teams and functions
• Enjoys sharing knowledge and developing others
• Demonstrates integrity, professionalism, and a customer-focused approach
• Embodies our HEART principles of Honesty, Excellence, Accountability, Respect, and Teamwork
• A DBS is required for this opportunity

#Hiring #TimeAndAttendance #WorkforceManagement #UKG #Payroll #HRIS #Workday #ProcessImprovement #PeopleOperations #HybridWorking #NorthamptonJobs #GreatPlaceToWork