Time & Attendance Lead – UKG & HRIS Specialist (Hybrid)

Bright Horizons Family Solutions, LLC.; Northampton; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Discounted childcare

Employee appreciation weeks

Annual gala awards

High street discounts

Job summary

Bright Horizons Family Solutions, LLC is hiring a Time and Attendance Lead to own the UK T&A operations and drive improvements across the system (UKG). This hybrid role involves collaboration with Payroll, HR, Finance, and HR Systems, with some travel to the Northampton head office.

The ideal candidate will bring strong Time & Attendance/HRIS experience, excellent stakeholder management, and the ability to design training and resolve complex issues, ensuring accurate payroll data and smooth

Qualifications

• Strong experience with Time & Attendance/HRIS, end-to-end processes and Payroll impact.
• Ability to resolve complex T&A issues and implement solutions.
• Ability to translate requirements into practical T&A processes or system changes.
• Excellent communication and stakeholder management; ability to coach managers.

Responsibilities

• Act as the UK T&A lead for all T&A related operating processes and ensure key activities are completed accurately and on time, including annual leave loads, exception reporting and regular testing.
• Provide specialist advice on complex T&A matters, including training and support to managers and UKG users as needed, including managing the Halo support ticket inbox.
• Ensure T&A activity supports accurate downstream Payroll processing, testing exports regularly and working closely with the Payroll Operations Lead to ensure smooth data flow.
• Design, lead and maintain training for the T&A system, including onboarding sessions, E-learning, and pre-recorded sessions to support the ongoing learning needs of the business.
• Identify, assess and proactively manage T&A risks, ensuring case details are shared and escalated as necessary with the support of the Payroll Manager as needed.
• Challenge processes or practices where they create risk, inefficiency or poor employee experience and work with Payroll to minimise downstream impacts from T&A errors.
• Ensure T&A issues are resolved accurately and within agreed timescales.
• Identify recurring employee pain points and address their root causes, and ensure T&A processes and training offered are designed around a positive and consistent employee experience.

Skills

Time & Attendance systems

HRIS systems

Stakeholder management

Training & coaching

Tools

UKG HRIS

Job description

Bright Horizons Family Solutions, LLC is hiring a Time and Attendance Lead to own the UK T&A operations and drive improvements across the system (UKG). This hybrid role involves collaboration with Payroll, HR, Finance, and HR Systems, with some travel to the Northampton head office.

The ideal candidate will bring strong Time & Attendance/HRIS experience, excellent stakeholder management, and the ability to design training and resolve complex issues, ensuring accurate payroll data and smooth