Timber Branch Manager - Lead, Growth & Service (Leicester)

Harlow Bros Ltd; Leicester; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Life assurance

Online GP access

Branch discount (10%) across Harlow Bs

Employee Assistance Programme

Retail discounts & Byond Card

Employee Referral Scheme

In House Training and Qualifications

Job summary

Harlow Bros Ltd in Leicester is seeking a Branch Manager to lead and oversee all branch operations, driving sales, safety, and customer service. You will manage a team, control costs, and ensure secure daily cash handling while maintaining strong stock levels.

The role requires leadership, experience in timber retail, and a commitment to excellent service and store performance. Flexible hours apply across a 44.5 hour week with some weekend shifts.

Qualifications

• Timber knowledge and experience in timber retail environment preferred.
• Experience in merchant operations or timber sales.
• Proven management or supervisory experience.
• Strong literacy and numeracy with ability to interpret data and produce accurate documentation.

Responsibilities

• Lead, develop and motivate the branch team to achieve productivity and performance.
• Manage branch expenditure and control costs to support profitability.
• Ensure adherence to policies, health and safety guidelines.
• Promote a strong health and safety culture and safe working environment.
• Deliver excellent customer service and maintain branch reputation.
• Oversee site security and cash handling procedures.
• Manage attendance and performance for all staff.
• Serve customers as needed to support sales targets.
• Maintain stock levels and inventory control to meet demand.
• Ensure accurate end-of-day banking procedures.

Skills

Timber Knowledge

Merchant Experience

Management or Supervisory Experience

Strong literacy and numeracy skills

Leadership and organisational skills

Job description

Harlow Bros Ltd in Leicester is seeking a Branch Manager to lead and oversee all branch operations, driving sales, safety, and customer service. You will manage a team, control costs, and ensure secure daily cash handling while maintaining strong stock levels.

The role requires leadership, experience in timber retail, and a commitment to excellent service and store performance. Flexible hours apply across a 44.5 hour week with some weekend shifts.