Timber Centre Sales Assistant

Harlow Timber Group; Coalville; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Life assurance cover

24/7 online GP access

10% discount

Employee Assistance Programme

Retail discounts

Employee Referral Scheme

In house training

Job summary

Harlow Timber Group in Coalville is looking for a Timber Centre Sales Assistant to join our vibrant sales team. This full-time, permanent position offers a chance to work from our showroom and trade counter, assisting customers with their timber needs.

Applicants should possess timber knowledge and previous retail or merchant experience. The role involves answering inquiries, maintaining stock, and providing excellent customer service.

Qualifications

• Experience in timber or merchant industry preferred.
• Ability to communicate effectively with customers.
• Good numeracy skills required for sales and stock management.

Responsibilities

• Answer incoming phone calls and respond to emails.
• Maintain cleanliness in showroom and office areas.
• Replenish stock in the showroom.
• Serve customers from the sales office and trade counter.
• Conduct PI counts and stock taking.

Skills

Timber knowledge

Merchant experience

Retail experience

Good literate and numerate ability

IT experience

Job description

Location: Harlow Bros Coalville, Thornborough Road, Coalville, Leicestershire, LE67 3TH.

Employment Type: Full‑Time, Permanent

Hours of Work: 44.5 hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.

Position Overview

We are seeking a dedicated Timber Centre Sales Assistant to join our team in Coalville. As a Timber Centre Sales Assistant you will be part of a vibrant branch-based sales team that work together internally to process all incoming sales and enquiries over the trade counter, telephone, and email.

What you’ll be doing as Timber Centre Sales Assistant

• Answering incoming phone calls and responding to emails
• General housekeeping in the showroom and office areas
• Replenishing stock in the Showroom
• Working from the Sales Office and trade counter, serving customers, discussing their requirements, promoting and selling product.
• PI counts and Stock Taking duties

Your Skills

• Timber knowledge
• Merchant experience
• Retail experience
• Good literate and numerate ability
• IT experience

What We Offer

• Life assurance cover
• Access to 24/7 online GP
• 10% Discount across Harlow Bros. Branches
• Employee Assistance Programme
• Extras retail discounts & Byond Card
• Employee Referral Scheme
• In House Training And Recognised Qualifications

Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee-owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.