Therapy Appointments Coordinator – Part-Time (Flexible)

FHFT Education Academy; Frimley; On-site; GBP 16,000 - 17,000; Part time

Benefits offered by this job

Flexible working

Job summary

Frimley Health NHS Foundation Trust is seeking an organized and customer-focused admin clerk to support therapy appointment bookings. The role covers Frimley Park Hospital and Fleet Community Hospital, coordinating referrals and diary management to enable timely patient care.

You'll join a friendly team, gain NHS administration experience, and contribute to high-quality patient services within a busy outpatient setting at two established sites. Flexible working is available.

Qualifications

• NVQ Level 3 English/Maths or equivalent required.
• Good organisational skills and basic IT knowledge essential.
• Experience with NHS bookings and patient referrals desirable.
• Reception experience and dealing with the public beneficial.

Responsibilities

• Provide a service for booking patient therapy appointments.
• Based mainly at Frimley Park Hospital with possible work at Fleet Community Centre.
• Manage clinicians’ diary templates and register new patients.
• Update patient information on systems to ensure timely data.
• Book new and follow-up appointments according to policy.
• Support Dietetic and Therapy outpatients administration.
• Act as first point of contact for patients, staff and visitors.
• Liaise with other departments to ensure seamless patient care.

Skills

Good organisational skills

Basic IT knowledge

Process knowledge of NHS bookings

Knowledge of EPIC

Education

NVQ Level 3 English / Maths or equivalent

Tools

EPIC

Job description

Frimley Health NHS Foundation Trust is seeking an organized and customer-focused admin clerk to support therapy appointment bookings. The role covers Frimley Park Hospital and Fleet Community Hospital, coordinating referrals and diary management to enable timely patient care.

You'll join a friendly team, gain NHS administration experience, and contribute to high-quality patient services within a busy outpatient setting at two established sites. Flexible working is available.