Theatre Administration & HR Coordinator

Ambassador Theatre Group; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Ambassador Theatre Group is seeking a Theatre Administrator in the United Kingdom to provide high-level administrative support across the venue and ensure smooth operations. You’ll liaise with HR, manage payroll, handle invoices, and maintain records in line with GDPR and legal requirements.

You will work with the General Manager, Deputy General Manager, and Venue Management team to keep the venue compliant with health and safety, and to deliver excellent customer service and stakeholder

Qualifications

• Some previous administrative experience is essential; payroll experience would be an advantage.
• Excellent IT skills, with the ability to learn to use new software and systems (Windows 10, Office 365).
• Numeric skills (equivalent to GCSE Maths).
• Excellent verbal and written communication skills.
• Ability to be proactive and adaptive, to prioritise a varied workload and manage own time effectively while working to deadlines.
• An ability to create a positive, engaging, and collaborative working environment.
• Thorough attention to detail.

Responsibilities

• Complete and maintain all personnel and HR administration and liaise with ATG Entertainment’s HR department to ensure personnel procedures and systems are complied with correctly.
• Ensure that staff payroll details are recorded accurately and in place for payment of wages and salaries and that appropriate records are maintained in line with business and legal requirements.
• Process weekly and monthly payroll accurately and according to deadlines.
• Check invoices against purchase orders and ensure accounts are paid in a timely manner and accurate figures produced to deadline for period ends.
• Oversee the maintenance of all office equipment, including printers and photocopiers and ensure stationary stocks are maintained at an appropriate level.
• Take responsibility for filing and archiving of records within the venue in line with GDPR and other legislation.
• Provide administrative support for the General Manager, Deputy General Manager, and other departments when required, using computer systems, running meetings, and taking minutes.
• Assist colleagues to ensure customer queries, complaints and compliments are responded to in a timely and professional manner.
• Work with all departments to ensure that the venue is compliant with ATGE's Health and Safety policies.
• Work with HODs in the recruitment of new staff and the inductions for new employees.
• Work with the Venue Management team as required to help maintain a positive relationship with the current production.
• Assist the General Manager and Deputy General Manager with the provision of monitoring and reporting information for our management contracts.
• Inform and assist colleagues in best practice across the venue, answering questions and queries from our central teams or colleagues in venue.
• Work with all departments, to ensure the smooth and successful running of the venue.
• Raise invoices for deposits and settlements for functions and hires.
• Always operate with discretion and integrity including compliance with the company’s bribery and corruption policy.

Skills

Payroll processing

IT skills

Verbal and written communication

Time management

Attention to detail

Proactive and adaptive

Team collaboration

Tools

Windows 10

Office 365

Microsoft Teams

Job description

Ambassador Theatre Group is seeking a Theatre Administrator in the United Kingdom to provide high-level administrative support across the venue and ensure smooth operations. You’ll liaise with HR, manage payroll, handle invoices, and maintain records in line with GDPR and legal requirements.

You will work with the General Manager, Deputy General Manager, and Venue Management team to keep the venue compliant with health and safety, and to deliver excellent customer service and stakeholder