Administrator

ATG Entertainment; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

ATG Entertainment in the United Kingdom seeks an organised Administrator to provide high-level administrative support across the venue. You will liaise with HR, manage payroll, handle invoices, and maintain records in line with GDPR.

The role requires strong IT skills, numeracy, and excellent communication. You will work with the General Manager and Venue Management Team to ensure smooth operations and stakeholder relationships.

Qualifications

• Some previous administrative experience is essential; experience processing payroll or other types of data would be an advantage.
• Excellent IT skills and ability to learn new software and systems (Windows 10 and Office 365).
• Numeric skills equivalent to GCSE Maths.
• Excellent verbal and written communication skills.

Responsibilities

• Complete and maintain all personnel and HR administration in liaison with the HR department.
• Ensure staff payroll details are recorded accurately and ready for payment of wages and salaries.
• Process weekly and monthly payroll accurately and to deadlines.
• Check invoices against purchase orders and ensure timely payments.
• Oversee maintenance of all office equipment and stationery stocks.
• Filing and archiving records in line with GDPR and legislation.
• Provide admin support to the General Manager, Deputy General Manager and other departments.
• Assist staff with customer queries, complaints, and compliments.

Skills

Administrative skills

Payroll experience

IT skills

Numeric skills

Communication skills

Time management

Education

GCSE Maths

Tools

Windows 10

Office 365

Job description

You'll report to the Deputy General Manager. You'll also work closely with General Manager and the wider Venue Management Team.

In this role, you'll provide high-level administrative support across the venue, enabling the smooth and successful running of the venue and excellent relationships with all stakeholders.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

• Complete and maintain all personnel and HR administration and liaise, as directed, with ATG Entertainment's Human Resources department to ensure that personnel procedures and systems are being complied with correctly.
• Ensure that staff payroll details are recorded accurately and in place for payment of wages and salaries and that appropriate records are maintained in line with business and legal requirements.
• Process weekly and monthly payroll accurately and according to deadlines.
• Check invoices against purchase orders and ensure accounts are paid in a timely manner and accurate figures produced to deadline for period ends.
• Oversee the maintenance of all office equipment, including printers and photocopiers and ensure stationary stocks are maintained at an appropriate level.
• Take responsibility for filing and archiving of records within the venue in line with GDPR and other legislation.
• Provide administrative support for the General Manager, Deputy General Manager, and other departments when required, using computer systems, running meetings, and taking minutes.
• Assist colleagues to ensure customer queries, complaints and compliments are responded to in a timely and professional manner.
• Work with all departments to ensure that the venue is compliant with ATGE's Health and Safety policies.
• Work with HODs in the recruitment of new staff and the inductions for new employees.
• Work with the Venue Management team as required to help maintain a positive relationship with the current production.
• Assist the General Manager and Deputy General Manager with the provision of monitoring and reporting information for our management contracts.
• Inform and assist colleagues in best practice across the venue, answering questions and queries from our central teams or colleagues in venue.
• Work with all departments, to ensure the smooth and successful running of the venue.
• Raise invoices for deposits and settlements for functions and hires.
• Always operate with discretion and integrity including compliance with the company's bribery and corruption policy.

Some previous administrative experience is essential; experience processing payroll or other types of data would be an advantage.

Excellent IT skills, with the ability to learn to use new software and systems (current systems include Windows 10 and Office 365).

Numeric Skills (equivalent to GCSE Maths).

Excellent verbal and written communication skills.

Ability to be proactive and adaptive, to prioritise a varied workload and manage own time effectively while working to deadlines.

An ability to create a positive, engaging, and collaborative working environment.

Thorough attention to detail.

Desirable

• Creative problem solver.
• Experience of working in a fast-paced environment, managing multiple projects at once.
• Experience of working with other partners and suppliers to tight deadlines.
• Advanced use of Microsoft Teams

ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

• THRIVE doing what we love (with passion and dynamism)
• CONNECT through every act (with collaboration and kindness)
• DARE to do different (with curiosity and courage)
• PERFORM at our best (with customer focus and ownership)

Our culture

You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

• Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
• Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.