Test Center Proctor & Admin

Pearson; Shrewsbury; On-site; GBP 5,000 - 6,700; Part time

Job summary

Pearson is seeking a Test Centre Administrator to support exam delivery and provide exceptional customer service in our Test Centres across the UK. The role requires maintaining security and helping candidates through the testing process in a friendly environment.

You'll welcome candidates, verify IDs, proctor exams, and assist with IT issues or housekeeping. Flexibility across shifts is essential.

Qualifications

• Must have school qualifications in English and Maths.
• Experience with Microsoft Office (Word, Excel and Outlook) is advantageous.
• Flexible to work shifts including mornings, evenings and weekends.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with exams testing security and procedures and follow company policies.
• Verify customer/candidate identification and explain exam rules.
• Proctor/invigilate candidates during exams/tests.
• Troubleshoot with IT to fix technical issues in the Test Centre.
• Light housekeeping duties such as cleaning keyboards/workstations.

Skills

Customer service

Team player

Attention to detail

Education

School qualifications in English and Maths

Tools

Microsoft Office

Job description

Pearson is seeking a Test Centre Administrator to support exam delivery and provide exceptional customer service in our Test Centres across the UK. The role requires maintaining security and helping candidates through the testing process in a friendly environment.

You'll welcome candidates, verify IDs, proctor exams, and assist with IT issues or housekeeping. Flexibility across shifts is essential.