Flexible Shift Exam Center Administrator

Pearson Education; Birmingham; On-site; GBP 9,100 - 13,000; Part time

Benefits offered by this job

Monthly pay

On-site role

Job summary

Pearson VUE, a global leader in computer-based testing, is hiring a Test Centre Administrator in Birmingham. You will support exam delivery, check-in candidates, and maintain a secure testing environment while delivering excellent customer service.

The role requires flexibility to work shifts and weekends. A background in Microsoft Office and strong attention to detail are beneficial, with on-site duties at Pearson VUE Test Centres across the region.

Qualifications

• School qualifications in English and Maths.
• Experience with Microsoft Office applications is advantageous.
• Strong customer-service orientation and teamwork skills.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments to fix technical issues in the Test Centre.
• Perform light housekeeping duties such as cleaning and sanitising equipment as needed.

Skills

Customer service

Attention to detail

Team player

Education

School qualifications in English and Maths

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Pearson VUE, a global leader in computer-based testing, is hiring a Test Centre Administrator in Birmingham. You will support exam delivery, check-in candidates, and maintain a secure testing environment while delivering excellent customer service.

The role requires flexibility to work shifts and weekends. A background in Microsoft Office and strong attention to detail are beneficial, with on-site duties at Pearson VUE Test Centres across the region.