TESS Administrator - Finance & Frontline Support

Migrant Help; Glasgow; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

35-hour work week

Family friendly provisions

Annual leave up to 39 days (pro‑rata)

Buy/Sell up to 5 annual leave days

Perkbox access & wellbeing support

Non-contributory pension (8% of salary

Job summary

Migrant Help is recruiting a TESS Administrator to join the Trafficking and Exploitation Survivors' Service. The role covers finance processing, purchasing and client support, working closely with the Regional Manager to ensure accurate and timely administration.

You will engage with a diverse client group, handling confidential information and liaising with external agencies. The post requires DBS checks and compliance with safeguarding procedures.

Qualifications

• Experience with budgets, accounting, invoicing and reconciliation.
• Experience working face-to-face with the public.
• Experience working with external agencies.
• Experience in social care or with vulnerable people.
• Knowledge of UK Immigration / Asylum Legislation.
• Experience in the voluntary sector.
• Experience in multicultural environments.
• Ability to handle sensitive and emotionally demanding situations.

Responsibilities

• Weekly administration of finance payments to clients and maintaining the finance payments system.
• Keep finance data recording systems up-to-date with quality standards.
• Complete internal Purchase Orders and invoices and liaise with Finance.
• Ensure invoices are accurate before Regional Manager approval.
• Front of house contact for referrals via phone and email.
• Set up and maintain electronic files for new referrals and input data into the database.

Skills

Budgeting

Invoicing

Reconciliation

Public interaction

External agencies

UK immigration law

Multicultural experience

Social care

Job description

Migrant Help is recruiting a TESS Administrator to join the Trafficking and Exploitation Survivors' Service. The role covers finance processing, purchasing and client support, working closely with the Regional Manager to ensure accurate and timely administration.

You will engage with a diverse client group, handling confidential information and liaising with external agencies. The post requires DBS checks and compliance with safeguarding procedures.