Tesco Shift Leader - Days - Finedon Express

Tesco; Finedon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in England is seeking a Shift Leader for its store in Finedon. The successful candidate will oversee store operations, ensure exemplary customer service, and coordinate a diverse team. The role offers a flexible working schedule with guaranteed hours and includes comprehensive employee benefits. Ideal candidates should possess strong leadership skills and a passion for customer satisfaction. Join us to lead from the front in a dynamic retail environment.

Benefits

20 days holiday plus personal day

Flexible working options

Colleague discounts

Life cover and pension scheme

Wellbeing services

Uniform provided

Qualifications

• Must be 18 or over to apply.
• Experience in a retail or customer service environment is preferred.
• Ability to lead a team effectively.

Responsibilities

• Oversee the store operations and customer service.
• Coordinate team members for a smooth shopping experience.
• Lead store duties in absence of manager.

Skills

Customer Service

Team Coordination

Communication

Flexibility

Leadership

Job description

Tesco UK • Finedon • Permanent • Apply by 11-Jan-2026

Availability Window: Days From time To time Sun 14:15:00 23:15:00 Mon 14:15:00 23:15:00 Wed 17:15:00 23:15:00

Shift Leader rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with the option to work fewer (minimum 12) if that suits you.

The table shows the periods of time in the week we would like you to be available. We will schedule your contracted hours within these times and give you three weeks’ notice of your shifts. If your availability is close – but not exactly – to these times, please let us know, we are happy to support flexibility.

Customers are at the heart of everything we do.

As a Shift Leader you will oversee the store from the shop floor, help customers, keep operations running smoothly and strive to improve the experience for everyone.

As a Shift Leader you'll:

• Work in a fast‑paced retail environment with a diverse range of products
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and making sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, ensuring the store remains a safe place to work and shop
• Maintain a great understanding of how your store is performing and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, setting a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

What is in it for you

• There’s a battery of variety – no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
• We take your development seriously – ongoing learning opportunities and award‑winning training to help you achieve the career you want
• It’s an inclusive place where everyone is welcome – we celebrate the individuality of our colleagues
• Your voice matters – we always listen to your ideas and opinions
• Well‑being first – support is always available if you need it
• You’ll be in good company – our colleagues are truly great people

Our benefits include:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at payday weekends – save up to £2,000 a year with the Colleague Clubcard, with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose from discounts, shares, cycle‑to‑work schemes, and more
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to colleague networks that bring people together from a range of backgrounds

You will be responsible for

• Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, completing duty cover, ensuring all decisions are right for everyone's safety
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
• Keeping the store clean, tidy, and well‑presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that is inclusive of everyone
• Providing great customer service by listening to customers and putting them first in everything you do
• Keeping the team well‑informed and up to speed on communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service

You will need

• To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
• To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, flexible and able to handle change to ensure everything we do is right for customers and colleagues
• To be motivating, inspiring your team to deliver beyond expectations
• To be curious, always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and to be yourself at work. In short, we are a place where everyone is welcome.

We always welcome chats about flexible working – whether you’re just starting your career, looking for freedom, or experiencing life‑changing moments, let us know how we can support you.

We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

Please note

We will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country, please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involving work in areas such as the warehouse, beer, wine & spirits, counters, bakery and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com