Tesco Colleague - Kidderminster Comberton Hill Express

Tesco; Larkhill; On-site; GBP 18,294 - 20,044; Part time

Benefits offered by this job

20 days holiday plus personal day

10% off and 15% on payday weekends

Life cover and award-winning pension

Job summary

Tesco is seeking enthusiastic individuals to provide excellent customer service in Larkhill, UK. As a team member, you will work across the store to serve customers and ensure a welcoming atmosphere. You will enjoy benefits such as 20 days holiday, employee discounts, and more.

Applicants should be over 18, passionate about service, and able to work well in a team. Flexible hours and a range of working benefits are available from day one.

Qualifications

• Passion for delivering great service and greeting customers.
• Ability to build rapport with customers.
• Open communication and strong teamwork skills.
• Must be over 18 years old.

Responsibilities

• Deliver great natural service to customers.
• Work across store areas and handle products safely.
• Participate in community and charity events.
• Ensure store performance meets customer needs.

Skills

Customer service

Teamwork

Communication

Decision making

Job description

Pay

Our Tesco colleague rate of pay starts from £13.28 an hour, rising to £14.55 for stores within the M25. Additional payments may also apply depending on location.

Working Hours and Availability

We offer a minimum of 16 guaranteed hours each week, with options to work fewer hours (minimum 12). Availability windows for shifts are as follows:

• Sunday: 3:00 pm – 11:00 pm
• Wednesday: 5:00 pm – 11:00 pm
• Friday: 5:00 pm – 11:00 pm

Shifts are scheduled within these windows and you will receive three weeks’ notice of your exact shifts. We support flexibility and will consider candidates whose availability is close to, but not exactly matching, the advertised times.

Responsibilities

• Know your customers and serve them with passion and pride, delivering great natural service.
• Be passionate and knowledgeable about the products and services within your store.
• Work across the store in our service, picking and replenishment areas where required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that are right for customers, delivering routines that meet their needs in a timely manner.
• Participate in seasonal, community and charity events, creating a great inclusive atmosphere.
• Understand your store’s performance and work together to drive service, sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Live our values, make everyone feel welcome and always follow our policies.
• Accept deliveries into the store when required.

What You Need

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers so they leave with a great shopping trip.
• Take the initiative and make decisions that are right for customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.
• Be over 18 years old.

Benefits

• Holiday starting at 20 days + a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% on payday weekends – save up to £2,000 a year with your Colleague Clubcard (additional card available).
• Free wellbeing services with a range of resources.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you: discounts, shares, cycle‑to‑work schemes, etc.
• Uniform provided and policies to support you for all life moments.
• Access to colleague networks that bring together people from a range of backgrounds.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”

We are proud to have been accredited Disability Confident Leader and are committed to providing an inclusive, fully accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. Candidates must be over 18 years old.