Tesco Colleague - Paddock Wood Express

Tesco; Whetsted; On-site; GBP 17,151 - 18,818; Part time

Benefits offered by this job

20-22 days holiday plus personal day

10% discount on products

Access to free wellbeing services

Life cover and a pension scheme

Uniform provided

Job summary

A leading grocery retail company in Whetsted is seeking a Tesco Colleague to provide excellent customer service and maintain store operations. Responsibilities include serving customers, working in various store areas, and participating in community events. Candidates should be passionate about service, have strong communication skills, and be team-oriented. The role offers guaranteed hours and multiple benefits. Join a company dedicated to inclusivity and community engagement.

Qualifications

• Passion for delivering great service and building rapport with customers.
• Ability to make decisions that benefit customers.
• Well-presented and punctual.

Responsibilities

• Serve customers with passion while maintaining service standards.
• Work across the store in various service areas.
• Participate in community and charity events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Tesco Colleague – Paddock Wood Express

Tesco Paddock Wood, England, United Kingdom

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

We offer new colleagues a minimum of 16 guaranteed hours each week, with flexibility to work fewer hours (minimum 12).

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times you may be required to accept deliveries into the store.

Essential Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose what you use from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We welcome conversations about flexible working, as we know life looks different for each of us – whether you are at the start of a career, pursuing a passion, or navigating life‑changing moments.

We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves certain duties such as working in the warehouse, handling alcohol, counters, bakery, and driving roles.

For more information about us, please visit www.tescoplc.com.