Tesco Colleague - Banbury Extra

Tesco; Banbury; On-site; GBP 27,000 - 30,000; Part time

Benefits offered by this job

20 days holiday plus a personal day

10% discount on shopping

Access to free wellbeing services

Life cover and pension matching contributions

Job summary

Tesco in Banbury is looking for passionate colleagues to deliver exceptional service and engage with customers. The role offers a minimum of 16 hours weekly and encompasses responsibilities in service, picking, replenishment, and community events.

With a clear focus on customer experience, the suitable candidate will demonstrate good teamwork and initiative, contributing to a dynamic work environment that values diversity and inclusion.

Various benefits include holiday leave, flexible working, and various discounts and schemes to enhance employee wellbeing.

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers for a great shopping experience.
• Teamwork and open communication with colleagues.

Responsibilities

• Serve customers with passion and pride.
• Work across the store in various service areas.
• Make decisions that meet customer needs.
• Participate in community and charity events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but we also have opportunities for 12 hours if you wish.

We schedule your contracted hours within the availability windows below and give you 3 weeks' notice of your shifts.

• Sunday: 12:15 – 22:00
• Monday: 12:00 – 22:00
• Wednesday: 12:00 – 22:00

Customers are at the heart of everything we do. This role is for doers with variety and everyday challenges.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be passionate and knowledgeable about the products and services in the store.
• Work across the store in service, picking, and replenishment areas where required.
• Apply training to work safely, effectively, and deliver brilliant service.
• Make decisions that are right for customers, delivering routines that meet their needs at the right time.
• Take part in seasonal, community, and charity events, creating an inclusive atmosphere.
• Understand store performance and work together to drive service, sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality.
• Live our values, make everyone feel welcome, and follow policies.
• Accept deliveries into the store when required.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers so they leave with a great shopping experience.
• Initiative to make decisions that are right for customers.
• Teamwork and open communication with colleagues.
• Build relationships to create team spirit and celebrate success.
• Punctuality, good presentation, and brand ambassador behaviour.

Benefits

• Holiday: 20 days plus a personal day; rises to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
• Access to free wellbeing services and other resources.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Choose from discounts, shares, cycle‑to‑work schemes, and other benefits.
• Uniform provided and policies to support all life’s moments.
• Access to colleague networks — a space for people from diverse backgrounds.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move.

We are committed to diversity, equity, and inclusion. We welcome flexible working and support varied life circumstances.

We’re proud to be a Disability Confident Leader and provide a fully inclusive recruitment process.

Please note: Tesco only recruits individuals who are of the school leaver’s age for their country. We only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or in specific areas such as the warehouse, beer, wine, spirits, counters, bakery, and driving.

Roles may close earlier than advertised due to high application volumes. Feedback is only provided to those who attend an interview.