Territory Account Manager – Northwest (Remote)

Smiths Group plc; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

Smiths Group plc invites applications for an Account Manager covering the North West region. This remote role involves driving profitable growth, converting enquiries to orders, and expanding John Crane’s market presence with strong technical product knowledge.

Frequent travel to customer sites is required. The role reports to the Senior Regional Sales Manager and requires coordination with engineering and tender teams, sales reporting, and a strong emphasis on safety and compliance.

Qualifications

• Experience in an engineering business.
• Strong communication skills, written and spoken.
• Maintain company equipment and report faults to Sales Manager.
• Strong time management.
• Financial management including planning and budgeting.

Responsibilities

• Develop, gain approval and execute growth plan for allocated territory, ensuring inclusion of key John Crane products and services initiatives, which support achievement of Company business objectives
• Identify, secure and develop new customer accounts that increase John Crane market penetration
• Sustain existing customer accounts and relationships, ensuring service delivery requirements are achieved
• Promote and sell John Crane products in accordance with company policy, pricing guidelines and regulations.
• Present the product range and its technical attributes/benefits for customers and maintaining relationships
• Support and coordinate customer enquiries, quote preparation for non-pricelist products and work with Application Engineering
• Actively involvement in the delivery of goods, invoicing and collections on payment from the customers.
• Preparation of thorough monthly reports to communicate progress of sales plan in line with business needs
• Act as a role model for Health, Safety and Environmental issues, actively participating in the development of safety culture and behaviours
• Update sales funnel opportunities in C4C tool with accurate information based on quote follow-ups and customer feedback
• Create customer visit reports which provide clear customer information and order potential
• To communicate frequently with the tendering and engineering teams to support delivery of quality tenders
• Conduct Lost Bid Analysis and propose actions to increase tender/order hit rate
• Act as a role-model for compliance, ensuring appropriate processes and controls are in place and followed to meet the highest ethical standards and to adhere to Company regulations
• All other duties as relevant to the Sales function

Skills

Engineering experience

Strong communication

Time management

Budgeting

Reporting

Job description

Smiths Group plc invites applications for an Account Manager covering the North West region. This remote role involves driving profitable growth, converting enquiries to orders, and expanding John Crane’s market presence with strong technical product knowledge.

Frequent travel to customer sites is required. The role reports to the Senior Regional Sales Manager and requires coordination with engineering and tender teams, sales reporting, and a strong emphasis on safety and compliance.