Account Manager Other - John Crane - Sheffield

Smiths Group plc; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Smiths Group plc is seeking an Account Manager for John Crane to drive profitable growth in North West England. This remote position involves developing customer accounts and maintaining relationships, alongside regular site visits.

The successful candidate will work closely with engineering teams to ensure excellent service delivery and achieve growth objectives, requiring strong communication skills and a background in engineering.

Qualifications

• Experience working within an Engineering business.
• Strong communication skills both written and spoken.
• Able to financial manage including planning and budgeting.

Responsibilities

• Develop and execute growth plan for allocated territory.
• Identify and develop new customer accounts.
• Promote and sell John Crane Products according to company guidelines.
• Prepare monthly reports to communicate sales progress.

Skills

Communication skills

Time management

Financial management

Education

Experience working within an Engineering business

Job description

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for the energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better‑connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

We have an exciting opportunity for an Account Manager covering North West reporting to the Senior Regional Sales Manager. As an Account Manager you will drive profitable growth within your assigned territory by converting enquiries into orders and expanding John Crane’s market presence. This role involves identifying and developing new customer accounts, maintaining strong relationships, promoting our products with technical expertise, and ensuring excellent service delivery. The successful candidate will execute territory growth plans, collaborate closely with engineering and tender teams, manage sales reporting, and uphold high standards of health, safety, and compliance.

This role is based remote working Monday to Friday normal office hours with regular travel to customer sites.

John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.

Duties & Responsibilities

(not limited to)

• Develop, gain approval and execute growth plan for allocated territory, ensuring inclusion of key John Crane products and services initiatives, which support achievement of Company business objectives
• Identify, secure and develop new customer accounts that increase John Crane market penetration
• Sustain existing customer accounts and relationships, ensuring service delivery requirements are achieved
• Promote and sell John Crane Products in accordance with the company policy, pricing guidelines and regulations.
• Present the product range and its technical attributes/benefits for customers and maintain the relationship
• Support and coordinate customer enquiries, quote preparation for non‑pricelist products and work with Application Engineering
• Actively involve in the delivery of goods, invoicing and collections on payment from the customers
• Prepare thorough monthly reports to communicate progress of sales plan in line with business needs
• Act as a role model for Health, Safety and Environmental issues, actively participating in the development of safety culture and behaviours, including reporting all hazardous and unsafe acts
• Update sales funnel opportunities in C4C tool with accurate information based on quote follow‑ups and customer feedback
• Create customer visit reports which provide clear customer information and order potential
• Communicate frequently with the tendering and engineering teams to support delivery of quality tenders
• Conduct Lost Bid Analysis and propose actions to increase tender/order hit rate
• Act as a role‑model for compliance, ensuring appropriate processes and controls are in place and followed to meet the highest ethical standards and to adhere to Company regulations
• All other duties as relevant to the Sales function

Qualifications

• Experience working within an Engineering business
• Strong communication skills both written and spoken
• Ensure all company equipment is kept in good condition and report faults or damage to the Sales Manager
• Strong time management
• Able to financial manage including planning and budgeting

Benefits

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

Equal Opportunity and Diversity

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.