Tenant Support & Housing Stability Navigator

Right There; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

People's Pension

Life Insurance

Cycle to work

Annual leave

Job summary

Right There in Glasgow seeks a compassionate housing support worker to assist individuals in temporary accommodation. You will help tenants manage day-to-day responsibilities, build trust, and connect people with services, while working with a team to promote stability and independence.

The role emphasizes person-centred, trauma-informed support, with duties including record keeping and collaboration with partner agencies to achieve positive outcomes for service users.

Qualifications

• Experience in housing or related support settings is desirable.
• Trauma-informed, person-centred and strengths-based approaches are advantageous.
• Comfortable working with individuals facing complex challenges.

Responsibilities

• Provide practical and emotional support to people living in temporary accommodation.
• Build trusting relationships based on individual needs, strengths and goals.
• Help people manage tenancy responsibilities, budgeting and appointments.
• Collaborate with colleagues and partner agencies to promote positive outcomes.
• Maintain accurate, respectful records in line with policy.
• Respond calmly to changing needs, risk and challenging situations.

Skills

Empathy

Communication

Organisation

Problem-solving

Teamwork

Job description

Right There in Glasgow seeks a compassionate housing support worker to assist individuals in temporary accommodation. You will help tenants manage day-to-day responsibilities, build trust, and connect people with services, while working with a team to promote stability and independence.

The role emphasizes person-centred, trauma-informed support, with duties including record keeping and collaboration with partner agencies to achieve positive outcomes for service users.