Glasgow Part-Time Housing Officer – Help Tenants Thrive

Scottish Housing News; Glasgow; Hybrid; GBP 14,000 - 15,000; Part time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks

Salary £13,634-£14,352

Job summary

Sanctuary Scotland Housing Association Limited in Glasgow is seeking a Part Time Assistant Housing Officer to support the delivery of a high-quality housing service that meets customers’ identified needs, in line with Sanctuary in Scotland’s business plan.

You will join a team of Housing Officers and Assistants, handle admin tasks, provide frontline service at the local office, and receive full training, ongoing support and opportunities to develop.

Qualifications

• Literacy and numeracy equivalent to Scottish National 5.
• SVQ2 in relevant area.
• Some experience of delivering high quality tenancy services.
• Working knowledge of working to deadlines and prioritising workloads.
• Some knowledge of relevant regulations and good practice.
• Some experience of analysing and diagnosing problems and implementing solutions.
• Excellent communication skills in both written and spoken English.

Responsibilities

• Processing Housing Applications.
• Providing information to applicants on the rehousing process.
• Processing invoices and purchase orders.
• Providing front line service to all customers at local office.
• Working with housing officers to process tenancy changes.

Skills

Excellent communication

Deadline management

Problem solving

Education

SN5 Literacy & Numeracy

SVQ2

Job description

Sanctuary Scotland Housing Association Limited in Glasgow is seeking a Part Time Assistant Housing Officer to support the delivery of a high-quality housing service that meets customers’ identified needs, in line with Sanctuary in Scotland’s business plan.

You will join a team of Housing Officers and Assistants, handle admin tasks, provide frontline service at the local office, and receive full training, ongoing support and opportunities to develop.