Tenant Liaison & Front Desk Administrator

SourceFlow; Corby; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

SourceFlow is recruiting on behalf of North Northamptonshire Council for a Tenant Liaison Officer to join Assets Management and carry out reception duties with a strong focus on customer service at Corby.

Your duties include meeting visitors, handling queries, coordinating bookings, organising viewings, issuing fobs/keys, verifying IDs, liaising with tenants and contractors, and providing general admin support across Word & Excel.

Qualifications

• Detail focused with a proactive attitude and ability to handle confidential information.
• Experience and knowledge of routine office/reception procedures.
• Strong customer service and multi-stakeholder coordination skills.

Responsibilities

• Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building.
• Liaising with colleagues regarding meeting and catering bookings.
• Liaising with tenants and organisations in the building regarding visitors, meetings and events.
• Arranging and conducting viewings of the Business Centre; organising fobs and keys for units; verifying ID, conducting checks for new tenants.
• Answering the telephone and handling general enquiries; basic administration in Word & Excel and data entry.
• Liaising with contractors, raising purchase orders and processing invoices.
• Assisting with opening/closing the centre, including alarm activation/deactivation.

Job description

SourceFlow is recruiting on behalf of North Northamptonshire Council for a Tenant Liaison Officer to join Assets Management and carry out reception duties with a strong focus on customer service at Corby.

Your duties include meeting visitors, handling queries, coordinating bookings, organising viewings, issuing fobs/keys, verifying IDs, liaising with tenants and contractors, and providing general admin support across Word & Excel.